At a Glance
- Tasks: Deliver exceptional customer service and inspire your team on the shop floor.
- Company: Join Timberland, part of the global VF family, known for iconic lifestyle brands.
- Benefits: Enjoy 50% staff discounts, competitive salary, and tailored training opportunities.
- Why this job: Be part of a purpose-driven team that values sustainability and active lifestyles.
- Qualifications: 1+ year retail experience, passion for fashion, and excellent communication skills.
- Other info: Flexible hours and a supportive culture that celebrates diversity and personal growth.
The predicted salary is between 28800 - 43200 £ per year.
Join us now for the chance to be part of an amazing team and be responsible for providing our customers with a memorable shopping experience! We’re looking for a resourceful Sales Specialist (fixed-term, full-time) to join our Timberland team based in our East Midlands Designer Outlet store. Our Sales Specialists (or Senior Sales Associates) are trailblazers on our shop floor. You will inspire our customers as well as our junior sales associates, helping maintain the highest standards on our shop floor.
How you’ll make a difference: We expect that our Sales Specialists help deliver a memorable retail experience by:
- Providing the highest level of customer service, ensuring that all customers are treated with respect
- Developing a thorough knowledge of products in store and passing this knowledge on to our junior associates
- Acting as a buddy to new starters, helping support their onboarding
- Maintaining merchandising standards in accordance with brand guidelines
- Keeping up to date with current trends and the brand’s place within the market
- Following all operational procedures in the store and in the stock room
- Occasionally supporting the management team with opening and closing processes
What makes you the perfect Sales Specialist:
- You love interacting with customers. You set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
- You have a positive can-do attitude, facing all situations in the store.
- You are passionate about our brand, fashion, and retail in general.
- You have at least 1+ year experience working on a fast-paced shop floor ideally from a fashion and/or lifestyle background.
- You have excellent written and verbal communication in English (another language is a plus but not necessary).
- You are flexible when it comes to working weekends, evenings and holidays as necessary.
Moreover, you live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.
We offer comprehensive benefits that encourage mental, physical and financial well-being for all VF associates. When it comes to benefits, we’re the total package. Most companies say they offer a competitive salary, an amazing bonus and pension scheme and staff discounts (we offer 50%!). And we offer the same. Only different. Along with this you will have:
- Career ownership, enabling you to build your knowledge and experience across different brands
- A supportive feedback-based culture where respect and integrity guide us in what we do
- Tailored training. From an induction to ongoing online and face-to-face training sessions, we are committed to helping you grow, both professionally and personally.
We strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.
If you liked what you have read and want to join our team then we would be keen to hear from you!
Sales Specialist in London employer: Vans
Contact Detail:
Vans Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Specialist in London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of homework on Timberland and VF. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since the role is all about providing a memorable shopping experience, think of examples from your past where you've gone above and beyond for customers. Be ready to share these stories during your interview.
✨Tip Number 3
Show off your passion for fashion and retail! Make sure to express your enthusiasm for the brand and the products. Talk about your favourite Timberland items or trends in the industry that excite you. This will help you stand out as a candidate who truly cares.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re tech-savvy and know how to navigate the digital world, which is super important in today’s job market.
We think you need these skills to ace Sales Specialist in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the Timberland brand shine through! We want to see how much you love interacting with customers and your passion for fashion and retail.
Tailor Your CV: Make sure your CV highlights relevant experience, especially if you've worked in a fast-paced shop floor environment. We’re looking for those who can set a great example for the team, so showcase your hands-on mentality!
Be Authentic: Don’t be afraid to show your true self in your application. We value authenticity and want to know what makes you unique. Share your experiences and how they align with our guiding principles.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get you on the path to joining our amazing team!
How to prepare for a job interview at Vans
✨Know Your Products Inside Out
As a Sales Specialist, you'll need to have a thorough understanding of the products you'll be selling. Before your interview, take some time to research Timberland's latest offerings and their unique features. This will not only impress your interviewers but also show your genuine interest in the brand.
✨Showcase Your Customer Service Skills
Since this role is all about providing a memorable shopping experience, be prepared to share examples of how you've delivered excellent customer service in the past. Think of specific situations where you went above and beyond for a customer, as this will demonstrate your hands-on mentality and passion for retail.
✨Emphasise Teamwork and Leadership
You'll be expected to inspire junior sales associates and act as a buddy to new starters. Highlight any previous experiences where you've taken on a leadership role or supported your team. This will show that you're not just a great salesperson, but also a team player who can help others grow.
✨Align with Their Values
Timberland values integrity, curiosity, empathy, and perseverance. During your interview, make sure to express how these principles resonate with you. Share personal anecdotes that reflect these values, as it will help you connect with the interviewers and demonstrate that you're a good cultural fit for the company.