At a Glance
- Tasks: Engage with customers to manage accounts, payments, and resolve queries for VF's iconic brands.
- Company: Join VF Corporation, a global leader in apparel with a purpose-driven culture.
- Benefits: Enjoy 50% discount on products, health initiatives, and 25+ days holiday.
- Other info: Hybrid working model with excellent career growth opportunities in an inclusive environment.
- Why this job: Be part of a dynamic team making a real impact in customer relationships across Europe.
- Qualifications: Strong communication skills and a knack for problem-solving; Excel knowledge is a plus.
The predicted salary is between 25000 - 25000 £ per year.
Salary: From £25,000 per year depending on experience
Hours: Monday to Friday, 36.25 hours per week (between 8am and 4pm)
Working style: Hybrid – 3 days per week on site
Location: Calverton, Nottingham
VF Corporation is looking for a team player who is keen to join our European Credit Team in Calverton, Nottinghamshire. VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet.
Let’s Talk about the Role
The role of a Credit Controller is all about talking to our customers and helping them to keep on top of their business account, payments and orders for VF brand's awesome products. In this role you'll get to do this, working alongside a great team and talking to customers all across Europe!
How You Will Make a Difference
- Using your excellent communication skills, you will build great relationships with other businesses, colleagues and customers.
- Communicating with customers over the phone, zoom/teams and by email to discuss payments, credit terms, and to resolve any queries.
- Helping customers to make the right payments at the right time so that their account with VF stays up to date.
- Help to solve queries and problems for the customer, so that they are happy to make more orders, buy more of our products and do so in a responsible way.
- Work with and build relationships internally, with all the other teams across VF Corporation including Sales, Customer Service, Supply Chain.
- Maintain accurate records using our IT systems and databases in an effective manner.
Skills for Success
- Excellent communication skills.
- You are a problem solver who loves to investigate matters and find solutions.
- You can work with numbers, facts and figures and you understand the importance of accuracy and attention to detail.
- Knowing how to use Excel is going to help you in this role, but we can also teach you and develop these skills further.
What’s in it For You
We’re in the business of unleashing human potential, driven by the ideas, energy and commitment of our people. That’s why we offer comprehensive benefits that encourage mental, physical and financial well-being for all VF associates.
- A supportive feedback-based culture where respect and integrity guide us in what we do.
- An inclusive international environment where people of diverse backgrounds, lifestyles and nationalities love working together.
- Be part of an iconic lifestyle brand in a multi brand, multi countries organization.
- 50% employee discount on all VF brands both in store and online.
- Subsidised canteen and break out areas offering complimentary hot drinks.
- Health Shield membership and access to numerous health and wellbeing initiatives.
- Employee Assistance Program, offering access to free services such as Mental Health and wellbeing support as well as legal and financial advice.
- 25 days holiday (plus bank holidays) rising to 29 with length of service and your birthday off.
- Smart pension scheme - 8% employer contribution.
- Cycle to work scheme.
- Free secure onsite parking.
Free to Be, Inclusion & Diversity
As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.
If you like what you have read and want to join our team then we would like to hear from you!
Credit Controller employer: Vans
Vans is an excellent employer, offering a vibrant work culture in the heart of London that fosters creativity and teamwork. Employees benefit from competitive salaries, a bonus structure, and extensive training opportunities, ensuring personal and professional growth. Join us at our flagship Regent Street store, where your passion for retail and customer service can truly shine in a supportive environment.
