At a Glance
- Tasks: Deliver exceptional customer service and inspire both customers and team members.
- Company: Join the iconic Vans team in Camden, part of the global VF family.
- Benefits: Enjoy 50% staff discounts, competitive salary, and tailored training opportunities.
- Other info: Flexible hours with opportunities for career advancement in a supportive environment.
- Why this job: Be part of a vibrant culture that values respect, connection, and personal growth.
- Qualifications: Passion for fashion, excellent communication skills, and retail experience preferred.
The predicted salary is between 22000 - 28000 £ per year.
Join us now for the chance to be part of an amazing team and be responsible for providing our customers with a memorable shopping experience! We’re looking for a resourceful Sales Specialist to join our Vans team based in Camden, London. Our Sales Specialists (or Senior Sales Associates) are trailblazers on our shop floor. You will inspire our customers as well as our junior sales associates, helping maintain the highest standards on our shop floor.
Vans is part of the VF family. VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet.
Responsibilities
- Providing the highest level of customer service, ensuring that all customers are treated with respect.
- Developing a thorough knowledge of products in store and passing this knowledge on to our junior associates.
- Acting as a buddy to new starters, helping support their onboarding.
- Maintaining merchandising standards in accordance with brand guidelines.
- Keeping up to date with current trends and the brand’s place within the market.
- Following all operational procedures in the store and in the stock room.
- Occasionally supporting the management team with opening and closing processes.
Qualifications
- You love interacting with customers.
- You set a great example for the rest of the team with your hands‑on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
- You have a positive can‑do attitude, facing all situations in the store.
- You are passionate about our brand, fashion, and retail in general.
- You have at least 1+ year experience working on a fast‑paced shop floor ideally from a fashion and/or lifestyle background.
- You have excellent written and verbal communication in English (another language is a plus but not necessary).
- You are flexible when it comes to working weekends, evenings and holidays as necessary.
- You live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.
Benefits
- Competitive salary, bonus and pension scheme.
- Staff discounts (50% off).
- Career ownership, enabling you to build your knowledge and experience across different brands.
- A supportive feedback‑based culture where respect and integrity guide us in what we do.
- Tailored training, from induction to ongoing online and face‑to‑face sessions, committed to helping you grow professionally and personally.
- A culture of belonging based on respect, connection, openness and authenticity.
Equal Opportunity & Accessibility
VF is an equal employment opportunity employer of minorities, females, protected veterans and the disabled. VF is committed to providing equal opportunities in employment, and treating our VF associates and VF applicants without discrimination on the basis of their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, HIV/AIDS status, or any other legally protected factor. VF is committed to meeting the diverse needs of people with disabilities in a timely manner that is consistent with the principles of independence, dignity, integration and equality of opportunity, and will do so by striving to identify, prevent and remove barriers to accessibility wherever possible.
If you need an accommodation or have any questions regarding this statement, please send your request to PeopleServices@vfc.com.
Sales Specialist (part-time 16hr) in Camden Town employer: Vans
Joining the Vans team in Camden means becoming part of a vibrant and inclusive work culture that prioritises customer experience and employee growth. With competitive salaries, generous staff discounts, and tailored training opportunities, we empower our Sales Specialists to thrive both personally and professionally while contributing to a sustainable lifestyle movement. Our commitment to respect, integrity, and diversity ensures that every team member feels valued and supported in their journey with us.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Specialist (part-time 16hr) in Camden Town
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Vans, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Sales Specialist (part-time 16hr) in Camden Town
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Vans that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Vans will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Vans and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Vans
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Vans, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Vans!