At a Glance
- Tasks: Deliver exceptional customer service and maintain store standards.
- Company: Join The North Face, a leader in exploration and sustainability.
- Benefits: Enjoy 50% staff discount, competitive salary, and tailored training.
- Other info: Flexible hours with opportunities for personal and professional growth.
- Why this job: Be part of a passionate team and inspire customers every day.
- Qualifications: No experience needed, just a positive attitude and love for retail.
The predicted salary is between 10 - 12 £ per hour.
Join us now for the chance to be part of an amazing team and be responsible for providing our customers with a memorable shopping experience! We’re looking for a passionate Sales Associate (perm, part-time 10hr) to join our The North Face team based in Bath.
As a Sales Associate you will inspire our customers, deliver an excellent service, and help maintain the highest standards on our shop floor. The North Face is part of the VF family. VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet.
We believe that our Sales Associates have a great opportunity to develop their full potential with us. That’s because we offer the support of a global organisation but empower our people to take responsibility at store level.
How you’ll make a difference
- Providing the highest level of customer service, ensuring that all customers are treated with respect
- Developing a thorough knowledge of products in store
- Maintaining merchandising standards in accordance with brand guidelines
- Keeping up to date with current trends and the brand’s place within the market
- Following all operational procedures in the store and in the stock room
What makes you the perfect Sales Associate?
- You love interacting with customers.
- You set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
- You have a positive can-do attitude, facing all situations in the store.
- You are passionate about our brand, fashion, and retail in general.
- You have excellent written and verbal communication in English (another language is a plus but not necessary).
- You are flexible when it comes to working weekends, evenings and holidays as necessary.
- Previous experience is great but not necessary. What matters most of all is that you live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.
What’s in it for you?
We offer comprehensive benefits that encourage mental, physical and financial well-being for all VF associates. When it comes to benefits, we’re the total package. Most companies say they offer a competitive salary, an amazing bonus and pension scheme and staff discounts (btw we offer 50%!). And we offer the same. Only different. Along with this you will have:
- Career ownership, enabling you to build your knowledge and experience across different brands
- A supportive feedback-based culture where respect and integrity guide us in what we do
- Tailored training. From an induction to ongoing online and face-to-face training sessions, we are committed to helping you grow, both professionally and personally
We strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.
As an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike.
If you liked what you have read and want to join our team then we would be keen to hear from you!
Part-Time Retail Associate — Customer-Focused, 50% Staff Discount in Bath employer: Vans
The North Face, part of the VF family, is an exceptional employer located in Bath, offering a vibrant work culture that prioritises respect, integrity, and personal growth. As a Sales Associate, you will enjoy a generous 50% staff discount, tailored training opportunities, and the chance to develop your career within a supportive environment that values diversity and encourages exploration. Join us to be part of a community that empowers you to deliver memorable customer experiences while pursuing sustainable and active lifestyles.
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Retail Associate — Customer-Focused, 50% Staff Discount in Bath
✨Tip Number 1
Get to know the brand inside out! Before your interview, spend some time exploring The North Face's products and values. This will not only help you answer questions confidently but also show your genuine passion for the brand.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle different types of customers. Role-playing with a friend can help you feel more prepared and relaxed during the actual interview.
✨Tip Number 3
Show off your enthusiasm! When you walk into the interview, let your passion for retail and customer service shine through. A positive attitude can make a huge difference and help you stand out from the crowd.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re serious about joining our amazing team at The North Face. Don’t miss out on this opportunity!
We think you need these skills to ace Part-Time Retail Associate — Customer-Focused, 50% Staff Discount in Bath
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for retail and customer service shine through. We want to see how much you love interacting with customers and how you can contribute to creating a memorable shopping experience!
Tailor Your Application:Make sure to customise your application to reflect the values and principles we hold dear at The North Face. Highlight your integrity, curiosity, and empathy in your responses to show us you’re a great fit for our team.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to express your thoughts and experiences, making it easy for us to see why you’d be a fantastic addition to our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our amazing team!
How to prepare for a job interview at Vans
✨Know the Brand Inside Out
Before your interview, make sure you research The North Face and its values. Understand their commitment to sustainability and active lifestyles. This will not only show your passion for the brand but also help you connect with the interviewers on a deeper level.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or went above and beyond for a customer. This will demonstrate your ability to deliver a memorable shopping experience.
✨Dress the Part
Since this is a retail position, dress in a way that reflects the brand's style. Wear something casual yet stylish that aligns with The North Face's image. This shows that you understand the brand and are ready to represent it well.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewer. Inquire about team dynamics, training opportunities, or how they measure success in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
