At a Glance
- Tasks: Support the Store Manager in driving sales and delivering an exceptional customer experience.
- Company: Join The North Face, a leader in sustainable and active lifestyles.
- Benefits: Enjoy 50% staff discounts, career growth, and tailored training opportunities.
- Other info: Flexible hours and a culture of belonging await you!
- Why this job: Be part of a passionate team that values integrity, curiosity, and empathy.
- Qualifications: Experience in retail management and a passion for mentoring others.
The predicted salary is between 28800 - 43200 £ per year.
Assistant Store ManagerDo you want to join one of our exceptional management teams and help drive consumer experience in one of our stores?We’re looking for a passionate Assistant Store Manager to join our The North Face team based in Battersea, London.As an Assistant Store Manager your input will be vital in supporting your Store Manager, helping contribute to the success of your store.The North Face is part of the VF family. VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It’s the reason we come to work every day. Our purpose unites us and leads us to pursue our goals, together. This is our calling.The North Face is the premier exploration company in the world. We spark curiosity. We dare to disrupt. We create communities. And we lead with integrity. We are a community of explorers and are constantly looking for new ideas, places and people to connect with.Let’s talk about the role!We believe that our Assistant Store Managers have a great opportunity to develop their full potential with us. That’s because we offer the support of a global organisation but empower our people to take responsibility at store level.How you’ll make a differenceWe expect that our Assistant Store Managers help deliver a memorable retail experience by:Driving sales and profitability in synergy with your Store ManagerMotivating, mentoring, and coaching sales associatesAssisting your Store Manager in implementing our established retail processes whilst looking for ways to improve themStaying on top of core retail operational procedures such as inventory, P&L etcReporting performance metrics and demonstrate your understanding of KPIs to improve your store resultsMaking sure your store looks great, in line with the brand’s visual merchandising guidelinesProviding cover in the store manager’s absenceWhat makes you the perfect Assistant Store Manager?You love interacting with customers. You set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.You are not afraid to take the initiative where your Store Manager is absent. That’s the sign of a great Assistant Store Manager!You know how to play a part in creating a great team who share your passion and vision to make every shopping experience outstanding. You take pride in mentoring employees, seeing them grow and having fun too!You have experience in opening and closing a store, helping to lead and motivate a team and leading from the front to maximise sales and boost productivityYou have excellent written and verbal communication in English (another language is a plus but not necessary)You are proficient in the use of MS Office and different POS systemsYou are flexible when it comes to working weekends, evenings and holidays as necessaryOn top of this, we expect that you will live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.What’s in it for you?We offer comprehensive benefits that encourage mental, physical, and financial well-being for all VF associates. When it comes to benefits, we’re the total package.Most companies say they offer a competitive salary, an amazing bonus and pension scheme and staff discounts (btw we offer 50%!). And we offer the same. Only different. Along with this you will have:Career ownership, enabling you to build your knowledge and experience across different brandsA supportive feedback-based culture where respect and integrity guide us in what we doTailored training. From an induction to ongoing online and face-to-face training sessions, we are committed to helping you grow, both professionally and personallyFree to BeWe strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.As an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike.If you liked what you have read and want to join our team then we would be keen to hear from you!Due to the high volume of candidates we receive, we will only contact successful applicants for the interview stage.#LI-FM1R-
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Assistant Store Manager in London employer: Vans
Vans is an excellent employer, offering a vibrant work culture in the heart of London that fosters creativity and teamwork. Employees benefit from competitive salaries, a bonus structure, and extensive training opportunities, ensuring personal and professional growth. Join us at our flagship Regent Street store, where your passion for retail and customer service can truly shine in a supportive environment.
Contact Details:
Vans Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager in London
✨Tip Number 1
Get to know the company culture! Before your interview, dive into The North Face's values and mission. Show us that you’re not just a fit for the role, but also for the team. It’ll help you stand out and demonstrate your passion for the brand.
✨Tip Number 2
Practice your customer interaction skills! As an Assistant Store Manager, you’ll be leading by example. Think of scenarios where you can showcase your hands-on mentality and enthusiasm for delivering a fantastic customer experience. We want to see how you’d handle real-life situations!
✨Tip Number 3
Be ready to discuss your leadership style! We’re looking for someone who can motivate and mentor the team. Prepare examples of how you’ve successfully led a team in the past, and how you plan to inspire others at The North Face.
✨Tip Number 4
Don’t forget to ask questions! Show us that you’re curious about the role and the company. Ask about the team dynamics, training opportunities, or how success is measured in the store. This will not only impress us but also help you determine if it’s the right fit for you.
We think you need these skills to ace Assistant Store Manager in London
Sales Management
Customer Service
Team Leadership
Mentoring
Retail Operations
Inventory Management
Performance Metrics Reporting
Visual Merchandising
Communication Skills
MS Office Proficiency
POS Systems Knowledge
Flexibility in Working Hours
Initiative
Problem-Solving
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for retail and customer service shine through. We want to see how much you love interacting with customers and creating memorable experiences!
Tailor Your CV:Make sure to customise your CV to highlight relevant experience that aligns with the Assistant Store Manager role. Mention any leadership roles or achievements that demonstrate your ability to motivate and mentor a team.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate well-structured applications that are easy to read and understand.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Vans
✨Know the Brand Inside Out
Before your interview, make sure you research The North Face thoroughly. Understand their mission, values, and product lines. This will not only show your passion for the brand but also help you align your answers with their core principles during the interview.
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll be expected to motivate and mentor your team. Prepare examples from your past experiences where you've successfully led a team or improved store performance. Highlight your hands-on approach and how you can inspire others to deliver exceptional customer service.
✨Demonstrate Your Customer-Centric Mindset
The North Face values a fantastic customer experience. Be ready to discuss how you've gone above and beyond for customers in previous roles. Share specific stories that illustrate your ability to connect with customers and create memorable shopping experiences.
✨Prepare for Operational Questions
Familiarise yourself with retail operational procedures like inventory management and P&L. Be prepared to discuss how you would handle these aspects in the role. Showing that you understand the metrics and KPIs that drive store success will set you apart from other candidates.
