At a Glance
- Tasks: Lead the team, drive sales, and ensure an amazing customer experience.
- Company: Join the vibrant Vans team in Ashford, Kent.
- Benefits: Career growth, tailored training, and a supportive culture.
- Other info: Flexible hours and a commitment to diversity and inclusion.
- Why this job: Be a key player in creating a fun and engaging store environment.
- Qualifications: Retail experience, strong communication skills, and a passion for fashion.
The predicted salary is between 24000 - 28000 £ per year.
Are you looking for a chance to lead from the front and drive consumer experience in one of our stores? We’re looking for a motivated, enthusiastic Store Supervisor to join our Vans team based in Ashford, Kent. As a supervisor in our store, you will act as the vital link between store management and the sales associates, driving service and sales.
How You’ll Make a Difference
- Supporting the management team to drive sales and profitability
- Coaching and motivating the sales associates to deliver high levels of customer service, ensuring the store is always customer‑ready
- Making sure your store looks great, maintaining all retail operation standards in line with the brand’s visual merchandising guidelines
- Ensuring operational policies and procedures are respected
- Understanding your store’s KPIs and playing your part to ensure they are achieved
What makes you the perfect Store Supervisor
- You love interacting with people and set a great example for the rest of the team with your hands‑on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
- You can talk to people, create a supportive (and fun!) environment, that helps deliver the best service possible.
- You have experience in opening and closing a store, taking responsibility and being in charge when necessary.
- Ideally you come from a retail background with some fashion or lifestyle experience.
- You have excellent written and verbal communication in English (another language is a plus but not necessary).
- You are proficient in the use of MS Office and different POS systems.
- You are flexible when it comes to working weekends, evenings, and holidays as necessary.
What’s in it for you
- Career ownership, enabling you to build your knowledge and experience across different brands
- A supportive feedback‑based culture where respect and integrity guide us in what we do
- Tailored training. From an induction to ongoing online and face‑to‑face training sessions, we are committed to helping you grow, both professionally and personally
Free to Be
We strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day. As an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike.
Store Supervisor in Ashford employer: Vans Inc.
Join our dynamic Vans team in Ashford, Kent, where you will not only lead a passionate group of sales associates but also play a crucial role in enhancing the customer experience. We pride ourselves on a supportive work culture that values feedback and personal growth, offering tailored training to help you thrive in your career. With a commitment to diversity and inclusion, we ensure that every associate feels valued and empowered to bring their authentic selves to work.
StudySmarter Expert Advice🤫
We think this is how you could land Store Supervisor in Ashford
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Vans Inc., so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Vans Inc.!
We think you need these skills to ace Store Supervisor in Ashford
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Vans Inc., customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Vans Inc. and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Vans Inc. that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Vans Inc.
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
