Workshop Controller / Manager

VANRATH is delighted to be working with a leading Northern Ireland vehicle dealership on the appointment of a Workshop Controller/Manager for their Belfast service operation. This is a great opportunity to take the reins of a busy van and light commercial workshop within an established, high volume business.

Salary

Highly competitive salary offered

The Role

Key responsibilities include:

• Run the depot workshop day to day, keeping everything moving smoothly
• Plan, allocate and execute jobs around technician capabilities
• Keep productivity high by maximising staff utilisation and sold hours
• Organise workshop space for maximum efficiency
• Manage holiday and sickness cover so scheduled work stays on track
• Work closely with the parts department to keep the right parts available on time
• Coach technicians and apprentices to build their skills, and liaise with the training department to keep them available for courses
• Make sure all vehicles are road tested as required
• Carry out quality checks to keep service, repair and MOT work "right first time"
• Check completed job cards are signed off with full, accurate information
• Make sure all defects are reported to the customer with quotes provided
• Challenge technicians on efficiency, sold hours, lost time and vehicle cleanliness
• Report any maintenance issues within the workshop
• Uphold all health and safety regulations and procedures, in line with legal and company requirements
• Ad hoc duties as directed by the Dealerpoint Manager or Directors

The Ideal Candidate

• Strong technical knowledge and a background in vans and light commercial vehicles is essential
• Strong commercial focus, with a full grasp of what drives technician efficiency and utilisation
• Well organised, able to prioritise and adapt to changing operational needs
• Full, valid driving licence