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For Companies At a Glance
- Tasks: Coordinate patient journeys and manage appointments while providing top-notch customer service.
- Company: Join a dynamic Belfast-based company focused on exceptional patient care.
- Benefits: Enjoy a Monday to Friday schedule with a competitive pay of £13.50 per hour.
- Why this job: Be at the heart of patient interactions and make a real difference in their healthcare experience.
- Qualifications: Strong communication skills and proficiency in Microsoft Office are essential.
- Other info: This role offers a chance to build relationships within the healthcare community.
Vanrath are excited to be recruiting on behalf of a Belfast based company for a Treatment Co-Ordinator.
What’s in it for you?
Monday - Friday 9am to 5pm £13.50 ph.
About your next employer
The postholder will be at the forefront of customer services dealing with the public at reception desk and by telephone. The duties will also include operating a computerised booking system.
What you’ll do
- Replying to patient enquiries via email and phone
- Supporting the clinical team
- Supporting Front of House team and Treatment Coordinators
- Communicating effectively with new and existing patients
- Providing support to patients throughout their patient journey
- Managing diary appointments and treatment plans
- General administrative duties
- Dealing with post and deliveries
- Dealing with Lab work both coming in and out of the clinic
- Building and maintaining strong relationships with local practices and GDP referrers
- Coordinating meetings, clinical events and open evenings
About you
- Excellent verbal and written communication skills to share updates with patients and other medical staff
- Computer skills and proficiency in Microsoft Office
- Ability to handle multiple tasks concurrently
- Exceptional customer service skills to provide ongoing support for patients and their families
To apply today contact Leanne Garrett in the strictest confidence.
Treatment Co-ordinator employer: VanRath
Contact Detail:
VanRath Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Treatment Co-ordinator
✨Tip Number 1
Familiarise yourself with the specific software and booking systems commonly used in healthcare settings. This will not only boost your confidence but also demonstrate your proactive approach to the role.
✨Tip Number 2
Practice your communication skills by engaging in role-play scenarios. This can help you prepare for handling patient inquiries effectively, showcasing your exceptional customer service abilities during the interview.
✨Tip Number 3
Research the company and its values thoroughly. Understanding their approach to patient care will allow you to align your answers with their ethos, making you a more attractive candidate.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Treatment Co-ordinator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Treatment Co-ordinator position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and administrative roles. Use bullet points for clarity and focus on achievements that demonstrate your communication and organisational skills.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight specific experiences that showcase your ability to manage patient enquiries and support clinical teams, as well as your proficiency in using computerised systems.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Treatment Co-ordinator role.
How to prepare for a job interview at VanRath
✨Showcase Your Communication Skills
As a Treatment Co-ordinator, excellent verbal and written communication skills are crucial. During the interview, make sure to demonstrate your ability to articulate clearly and effectively, whether you're answering questions or asking for clarification.
✨Familiarise Yourself with the Role
Understand the key responsibilities of the Treatment Co-ordinator position. Be prepared to discuss how your previous experiences align with tasks such as managing appointments, supporting clinical teams, and providing exceptional customer service.
✨Highlight Your Computer Proficiency
Since the role involves operating a computerised booking system, be ready to talk about your experience with similar systems and your proficiency in Microsoft Office. Mention any specific software you’ve used that could be relevant.
✨Demonstrate Your Customer Service Skills
Exceptional customer service is a must for this role. Prepare examples from your past where you successfully handled patient inquiries or resolved issues, showcasing your ability to build strong relationships with patients and colleagues alike.
