At a Glance
- Tasks: Support and maintain critical business applications while resolving user issues.
- Company: Established local business with a supportive team culture.
- Benefits: Competitive salary, hybrid working, free parking, and learning opportunities.
- Other info: Great potential for permanent role and career growth.
- Why this job: Join a growing team and make a real impact on business systems.
- Qualifications: Experience in business processes and strong data analysis skills.
The predicted salary is between 28000 - 28000 £ per year.
An established and growing local business is seeking a Systems Support Analyst to join its Business Systems team on an 11-month fixed-term contract. While initially offered on a fixed-term basis, there is a strong desire to make the role permanent for the right individual. This is an excellent opportunity for a Systems Support Analyst who enjoys problem-solving, working with business applications, and supporting colleagues across a range of operational functions.
The Role
- Provide first-line systems and application support, investigating and resolving user issues.
- Administer business systems, including user access, security, and ongoing maintenance.
- Monitor data quality and integrity, identifying risks and opportunities for improvement.
- Work closely with internal teams and third-party providers to implement system enhancements and resolve issues.
- Support interfaces, integrations, batch processes, and EDI activities.
- Maintain accurate helpdesk records and process documentation.
- Assist with the creation of user guides and deliver end-user training where required.
- Support continuous improvement initiatives across business systems and processes.
- Collaborate with stakeholders across the organisation to resolve operational and system-related challenges.
About You
- Has experience of core business processes such as purchasing, sales, logistics, finance, or similar.
- Is comfortable analysing and interpreting data.
- Has strong attention to detail and a methodical approach to problem-solving.
- Communicates effectively with colleagues at all levels.
- Is organised, proactive, and eager to learn new systems and technologies.
- Can work independently while also contributing positively to a wider team.
- General IT Support background.
Desirable Experience
- Has exposure to SAP or another ERP/business system from a user or super-user perspective.
What's on Offer?
- Salary of 28k pa
- Hybrid working - 3 days onsite and 2 days working from home
- Free onsite parking
- Exposure to a broad range of business systems and operational processes
- Supportive team environment with opportunities for learning and development
- An 11-month fixed-term contract with a strong possibility of becoming permanent
This opportunity would suit someone looking to build a long-term career in business systems support within a successful and evolving organisation.
Systems Support Analyst employer: VANRATH
Join a dynamic and supportive team as a Systems Support Analyst in a thriving local business near Holywood/Belfast, where you will enjoy hybrid working arrangements and free onsite parking. With a strong focus on employee growth and development, this role offers the chance to engage with a variety of business systems while contributing to meaningful improvements across operational processes. The company fosters a collaborative work culture that values problem-solving and innovation, making it an excellent employer for those seeking a rewarding career path.
StudySmarter Expert Advice🤫
We think this is how you could land Systems Support Analyst
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Systems Support Analyst role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research common questions for Systems Support Analyst roles and practice your answers. Be ready to showcase your problem-solving skills and how you can support business applications effectively.
✨Tip Number 3
Don’t forget to follow up! After an interview, shoot a quick thank-you email to express your appreciation. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, applying directly can sometimes give you a better chance of getting noticed by hiring managers.
We think you need these skills to ace Systems Support Analyst
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Systems Support Analyst role. Highlight any relevant experience with business processes, data analysis, and system support to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're excited about the role and how your background makes you a great fit. Don’t forget to mention your problem-solving skills and eagerness to learn new systems.
Showcase Your Communication Skills:Since you'll be working closely with various teams, it's important to demonstrate your communication skills in your application. Use clear and concise language, and maybe even share an example of how you've effectively communicated in past roles.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of being noticed. It’s super easy, and you’ll be one step closer to joining our supportive team at StudySmarter!
How to prepare for a job interview at VANRATH
✨Know Your Systems
Familiarise yourself with common business systems, especially if you have experience with SAP or similar ERP systems. Brush up on how these systems function and their role in business processes, as this will show your understanding of the job requirements.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled issues in previous roles. Think about specific instances where you resolved user problems or improved a process. This will demonstrate your analytical skills and methodical approach to problem-solving.
✨Communicate Effectively
Practice articulating your thoughts clearly and concisely. Since the role involves collaborating with various teams, being able to communicate effectively with colleagues at all levels is crucial. Consider doing mock interviews to refine your communication style.
✨Highlight Your Eagerness to Learn
Express your enthusiasm for learning new systems and technologies. The company values proactive individuals who are keen to develop their skills. Share any relevant experiences where you've quickly adapted to new tools or processes.
