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- Tasks: Provide top-notch customer service and support in a busy dealership environment.
- Company: Join a well-established family-run car dealership in Bangor.
- Benefits: Negotiable salary, bonus, company car, 30 days holiday, and pension scheme.
- Other info: Exciting role with a focus on teamwork and customer satisfaction.
- Why this job: Be part of a dynamic team with great opportunities for career progression.
- Qualifications: Experience in a franchised dealership and a valid UK driving licence required.
The predicted salary is between 30000 - 40000 £ per year.
VANRATH have partnered with one of Northern Ireland's most established family-run car dealerships. The organisation is recruiting a Service Advisor position. This is a fantastic opportunity for any Motor Industry experienced individual to join a longstanding company that offers many routes for progression.
Permanent role
Place of work is Bangor - Conlig
Salary: Negotiable Salary + Bonus + Company Car + Fantastic benefits, company pension scheme, 30 days holidays.
Responsibilities:
- The role will involve face to face and telephone contact with our customers, with the overall aim of providing the very best in customer service.
- This is a very busy role requiring teamwork, excellent inter-departmental and good all-round communication skills, as well as behaving in a professional manner.
- The successful candidate will demonstrate the ability to put the customer first, have an enthusiastic approach to their work, be highly organised and have good time management skills.
- Upselling EVHC, Service plans etc. is also incorporated into the role so a good knowledge of these will be required.
The Ideal Candidate:
- Previous experience within a Franchised Dealership in a similar position
- Ability to multi-task while keeping a positive attitude both to your work and our customers
- Full valid UK driving license
For further information on this vacancy, or any other Business Support roles in Northern Ireland, please apply via the link below or contact Jack Groves in the strictest confidence.
Skills: service advisor motor customer advisor franchise motor industry customer support call handler
Benefits: fantastic benefits package company car
Service Advisor - Leading Dealership - (Bangor) employer: VANRATH
Contact Detail:
VANRATH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor - Leading Dealership - (Bangor)
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since the role involves a lot of face-to-face and phone interactions, try role-playing with a friend or family member. This will help you feel more confident when chatting with potential employers.
✨Tip Number 3
Show off your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during interviews to demonstrate your commitment to excellent service.
✨Tip Number 4
Don’t forget to follow up! After an interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep yourself on their radar and show your enthusiasm for the role.
We think you need these skills to ace Service Advisor - Leading Dealership - (Bangor)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Advisor role. Highlight your experience in the motor industry and any customer service skills that match what we're looking for. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your previous experience makes you the perfect fit. Remember, we love enthusiasm and a personal touch!
Showcase Your Communication Skills: Since this role involves a lot of customer interaction, make sure to demonstrate your communication skills in your application. Whether it's through your writing style or examples of past experiences, let us know how you connect with customers!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our fantastic team!
How to prepare for a job interview at VANRATH
✨Know Your Stuff
Make sure you brush up on your knowledge of the motor industry, especially around service plans and EVHC. Being able to discuss these topics confidently will show that you're not just a candidate, but someone who understands the role inside out.
✨Customer Service is Key
Prepare examples from your past experiences where you've gone above and beyond for customers. This role is all about providing top-notch service, so demonstrating your commitment to customer satisfaction will set you apart.
✨Show Off Your Team Spirit
Since teamwork is crucial in this position, think of instances where you've successfully collaborated with others. Highlighting your ability to work well within a team will resonate well with the interviewers.
✨Stay Organised and Positive
The role requires excellent time management skills, so be ready to discuss how you prioritise tasks. A positive attitude can make a huge difference, so let your enthusiasm shine through during the interview!