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For Companies At a Glance
- Tasks: Be the go-to person for customer service and order management.
- Company: Join a top-rated company with a fantastic work environment.
- Benefits: Negotiable salary, great holiday package, and progression opportunities.
- Why this job: Make a real difference in customer satisfaction and operational efficiency.
- Qualifications: Experience in a similar role and strong communication skills.
- Other info: Enjoy a supportive team atmosphere and opportunities for growth.
The predicted salary is between 30000 - 42000 £ per year.
VANRATH are delighted to be assisting a leading company with the recruitment of a Commercial Administrator.
This position is based in the company\’s Strabane office. Monday – Friday position.
This is a Permanent position. This company has an excellent reputation.
Salary
Negotiable + other Additional Benefits (Top Company) + Fantastic work benefits and Environment + Holiday Package & Progression Opportunities
Key Responsibilities
- Act as the main point of contact for after-sales and customer service, managing inquiries, pricing queries, and issue resolution.
- Coordinate order processing and dispatch, ensuring accuracy, timeliness, and clear communication with customers.
- Manage and verify pricing, quotations, and commercial terms, ensuring consistency between quotes, orders, and invoices.
- Liaise with sales and finance teams to confirm pricing, discounts, and account details as required.
- Support the sales team with customer quotations, order follow-up, and administrative tasks.
- Maintain accurate and up-to-date customer, pricing, and order information in ERP/CRM systems.
- Prepare and analyse reports on service performance, order trends, and pricing accuracy.
- Identify and support process improvements to enhance operational efficiency and customer satisfaction.
- Work collaboratively across departments to ensure alignment between customer commitments, pricing, and operational capabilities.
The Ideal Person
- Experience working in a similar role
- Strong communicator
- Positive individual with a proactive approach
- Great attention to detail levels
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Sales Support Administrator (Strabane) employer: VanRath
Contact Detail:
VanRath Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Administrator (Strabane)
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Sales Support Administrator role. You never know who might have the inside scoop on openings!
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, especially since they have a fantastic reputation. Be ready to discuss how your experience aligns with their needs, particularly in customer service and order management.
✨Tip Number 3
Show off your skills! If you have experience with ERP/CRM systems, make sure to highlight that during conversations. Being able to manage and verify pricing and orders accurately is key for this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way in landing that dream job!
We think you need these skills to ace Sales Support Administrator (Strabane)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Support Administrator role. Highlight relevant experience and skills that match the job description, like your communication skills and attention to detail. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this position. Mention specific examples from your past roles that demonstrate your ability to manage inquiries and support sales teams effectively.
Showcase Your Team Spirit: Since collaboration is key in this role, make sure to mention any experiences where you've worked well with others. We love proactive individuals who can work across departments, so let us know how you've done this in the past!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen on joining our fantastic team!
How to prepare for a job interview at VanRath
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Sales Support Administrator. Brush up on your knowledge of order processing, customer service, and pricing queries. Being able to discuss these topics confidently will show that you're serious about the role.
✨Show Off Your Communication Skills
As a Sales Support Administrator, strong communication is crucial. During the interview, demonstrate your ability to articulate your thoughts clearly. You might even want to prepare examples of how you've effectively managed customer inquiries or resolved issues in the past.
✨Be Proactive
Employers love a proactive attitude! Think of instances where you've identified process improvements or taken the initiative to enhance customer satisfaction. Sharing these experiences can highlight your positive approach and problem-solving skills.
✨Attention to Detail is Key
In this role, accuracy is everything. Prepare to discuss how you ensure precision in your work, whether it's managing pricing, quotations, or order information. Maybe even bring along a report or example that showcases your attention to detail!
