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For Companies At a Glance
- Tasks: Lead a dynamic sales admin team, ensuring smooth order processing and customer satisfaction.
- Company: Join a well-established organisation in the commercial vehicle sector with a collaborative culture.
- Benefits: Enjoy great benefits, career progression, and a supportive work environment.
- Other info: Flexible working hours and opportunities for continuous improvement and growth.
- Why this job: Make a real impact by enhancing operational efficiency and customer service.
- Qualifications: Experience in sales support or customer service, ideally in a fast-paced environment.
The predicted salary is between 30000 - 40000 £ per year.
VANRATH are pleased to be working in partnership with a well-established organisation within the commercial vehicle sector to appoint a Sales Administrator Team Lead. This position plays a pivotal role within the aftersales function, ensuring the seamless coordination of sales orders, deliveries, and internal support across multiple teams. Acting as a key point of contact between customers, sales, logistics, and procurement, the successful candidate will help drive operational efficiency while maintaining high standards of customer service.
Working Hours
- Full-time position / 40 hours per week / Monday to Friday, 08:30 - 17:00
- A degree of flexibility will be required in line with business demands
The Role
- Oversee the day-to-day running of the sales administration function, ensuring workflows are efficient and deadlines are consistently met
- Act as a central liaison between internal departments to support the smooth fulfilment of customer orders
- Review and process sales documentation, ensuring accuracy across pricing, product details, and availability
- Work closely with distribution teams to coordinate dispatch schedules and resolve any delivery-related queries
- Provide ongoing support to the sales function, including handling queries around quotations, stock, and lead times
- Track order progression and communicate updates clearly to both customers and internal stakeholders
- Take ownership of resolving any issues relating to delays, discrepancies, or stock shortages in a timely manner
- Maintain and update internal systems to ensure all product and pricing information remains current
- Collaborate with cross-functional teams including procurement and finance to improve overall service delivery
- Contribute to promotional activities and assist in rolling out sales initiatives across the product range
- Support continuous improvement by identifying gaps in processes and suggesting practical enhancements
- Assist in expanding the product offering through market awareness and identification of new opportunities
- Carry out additional administrative or operational duties as required
The Person
- Experience leading or supervising a team within a fast-paced environment is advantageous
- Strong background in sales support or customer service, ideally within a similar industry
- Good understanding of how field-based sales teams operate and the support they require
- Knowledge of commercial vehicle parts or experience within motor factors is essential
- Commercially aware with the ability to interpret data and make informed decisions
- Confident communicator with the ability to influence and build relationships across departments
- Strong problem-solving skills with a proactive and solutions-focused mindset
- Ability to prioritise workload effectively and remain organised under pressure
- High attention to detail with a methodical approach to tasks
- Comfortable working independently and taking initiative where required
- Experience collaborating with multiple departments to achieve shared objectives
- Competent in producing reports and analysing data to support performance improvements
- Strong IT skills, including Microsoft Office packages such as Excel, Word, and Outlook
- Full, valid driving licence
Desirable Criteria
- Previous experience working with CRM systems or similar platforms would be beneficial
Skills: Sales Administration, Sales Admin, Team Lead, Supervisor, Manager, Automotive
Benefits: Great benefits and progression
Sales Administrator Team Lead TLNT1_NI employer: VANRATH
Contact Detail:
VANRATH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator Team Lead TLNT1_NI
✨Tip Number 1
Network like a pro! Reach out to your connections in the commercial vehicle sector and let them know you're on the lookout for opportunities. A friendly chat can sometimes lead to job openings that aren't even advertised.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, especially in sales administration. This will help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 3
Practice your problem-solving skills! Think of scenarios where you had to resolve issues in a fast-paced environment. Be ready to share these examples during interviews to demonstrate your proactive mindset.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Sales Administrator Team Lead TLNT1_NI
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your background in sales support or customer service, especially if you've worked in a fast-paced environment like the commercial vehicle sector.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for the Sales Administrator Team Lead role. Share specific examples of how you've led teams or improved processes in previous roles to show us your proactive mindset.
Showcase Your Communication Skills: Since this role involves liaising between various departments, make sure to demonstrate your strong communication skills in your application. Use clear and concise language to convey your points effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at VANRATH
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Sales Administrator Team Lead role. Familiarise yourself with the key responsibilities, such as overseeing sales administration and acting as a liaison between departments. This will help you articulate how your experience aligns with their needs.
✨Showcase Your Team Leadership Skills
Since this position involves leading a team, be prepared to discuss your previous leadership experiences. Share specific examples of how you've successfully managed a team in a fast-paced environment, highlighting your problem-solving skills and ability to maintain high standards of customer service.
✨Demonstrate Your Industry Knowledge
Having a solid understanding of the commercial vehicle sector is crucial. Brush up on industry trends, common challenges, and the specifics of commercial vehicle parts. This knowledge will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with insightful questions about the company culture, team dynamics, and expectations for the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.