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For Companies At a Glance
- Tasks: Lead office operations and manage a high-performing team in a dynamic law firm.
- Company: Join a top global law firm with an excellent reputation in Belfast.
- Benefits: Competitive salary, health benefits, flexible working, and lifestyle perks.
- Other info: Great career growth opportunities and a vibrant workplace culture.
- Why this job: Make a real impact while developing your leadership skills in a supportive environment.
- Qualifications: Experience in office management and strong leadership capabilities required.
The predicted salary is between 50000 - 62000 £ per year.
VANRATH are delighted to be assisting a leading Global Law firm in Belfast City Centre with the recruitment of a Senior Office Manager. The role will be performed Monday - Friday, based in Belfast City Centre, with hybrid working options. This is a permanent position with a salary range of £50,000 - £62,000, which is highly competitive and negotiable, along with great benefits and flexibility.
Primary Objectives
- Oversee the full scope of office operations, including reception, meeting spaces, video conferencing, hospitality, events, facilities, supplier oversight, and office relocations.
- Lead Legal Support Services to deliver consistent, high-quality administrative support.
- Develop, manage, and monitor operational budgets and expenditure.
- Ensure smooth day-to-day operations while maintaining high service standards.
- Contribute to regional and global initiatives, acting as a key advisor to senior stakeholders.
Key Relationships
- Digital Legal Delivery Partners (UK, US, and EMEA)
- Practice Management and Belfast senior leadership teams
- UK Senior Office Services Manager, Senior Premises Manager, and Senior Building Operations Manager (London)
- Global Office Operations leadership team
- External contractors, suppliers, and building management providers
Responsibilities
Leadership & Management
- Provide leadership across Office Operations and Legal Support teams, promoting a high-performance environment.
- Oversee recruitment, performance management, development, and employee wellbeing.
- Partner with senior stakeholders to drive operational improvements and strategic initiatives.
- Represent the Belfast office in local, regional, and global projects.
Legal Support
- Recruit, develop, and manage Practice Executives and Assistants.
- Allocate resources efficiently and maintain service quality standards.
- Build and sustain strong relationships with Partners and senior stakeholders.
Office Operations & Events
- Manage client services, meeting facilities, video conferencing, hospitality, and event delivery.
- Oversee supplier contracts, facilities management, space planning, and office moves.
- Lead the planning and execution of office-wide events, ensuring alignment with strategic goals and value delivery.
Premises & Risk Management
- Support lease management and property-related initiatives.
- Oversee security, maintenance, and workplace improvement projects.
- Ensure compliance with health & safety standards, business continuity plans, and internal policies.
Key Performance Indicators
- Recognised as a trusted advisor by senior leadership.
- High-performing, engaged teams delivering excellent service outcomes.
- Effective budget control and resource utilisation.
- Strong communication, collaboration, and problem-solving capabilities.
- Compliance with policies and successful adoption of new ways of working.
Skills & Experience
Essential
- Demonstrated experience as an Office Manager within a fast-paced professional services environment.
- Proven leadership capability with experience managing and developing teams.
- Strong communication and stakeholder management skills.
- Experience overseeing service contracts and operational budgets.
- Solid commercial awareness and operational knowledge.
Desirable
- Experience managing Personal Assistant (PA) teams.
- Project management capability and a proactive, innovative approach.
- Strong analytical thinking, decision-making, and adaptability.
- Interest in technology, including AI and process optimisation.
Benefits
Core Benefits
- Health screening (Bupa)
- Income protection (50% of salary)
- Life assurance (4 salary)
- Private medical insurance (Bupa - individual, couple, family, or partner cover)
Optional Benefits
- Flexible benefits tailored to individual preferences
- Opportunities for tax and National Insurance efficiencies
- Access to retail discounts and lifestyle perks
For further information on this vacancy, or any other jobs in Belfast or wider Northern Ireland, please apply via the link below or contact Jack Groves in the strictest confidence.
Professional Services Manager employer: VANRATH
Contact Detail:
VANRATH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Professional Services Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on LinkedIn, and don’t be shy to reach out for informational chats. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. This will help you articulate your experience and skills confidently when it counts.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Professional Services Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your leadership capabilities and any relevant office management experience to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how your background aligns with our needs. Keep it engaging and personal.
Showcase Your Achievements: Don’t just list your responsibilities; share your achievements! Quantify your successes where possible, like improving service delivery or managing budgets effectively. We love numbers!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this fantastic opportunity!
How to prepare for a job interview at VANRATH
✨Know the Firm Inside Out
Before your interview, do some serious homework on the law firm. Understand their values, recent achievements, and any major projects they’re involved in. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Professional Services Manager, you'll need to demonstrate your leadership capabilities. Prepare examples from your past experiences where you've successfully managed teams or led projects. Highlight how you fostered a high-performance environment and improved service delivery.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving and decision-making skills. Think about challenges you've faced in office management and how you overcame them. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. Inquire about the firm's future initiatives, team dynamics, or how they measure success in this role. This shows your enthusiasm and helps you gauge if the firm is the right fit for you.