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- Tasks: Be the friendly face at reception, helping patients and managing appointments.
- Company: Join a Belfast-based company dedicated to exceptional patient care.
- Benefits: Enjoy part-time hours with competitive pay and potential for raises.
- Why this job: Make a real impact on patients' journeys while developing your communication skills.
- Qualifications: Strong communication and computer skills are a must; customer service experience is a plus.
- Other info: Work Monday, Thursday, Friday, and one Saturday a month.
Vanrath are excited to be recruiting on behalf of a Belfast based company for a Patient Co-Ordinator.
Interested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed.
What’s in it for you? Part time
– Monday, Thursday, Friday (8am -5pm with 30 min lunch) 1 Saturday (9-1) per month £12.75ph, with increase to £13 after 3 months.
About your next employer The postholder will be at the forefront of customer services dealing with the public at reception desk and by telephone.
The duties will also include operating a computerised booking system, What you’ll do Replying to patient enquires via email and phone Supporting the clinical team Supporting Front of House team and Treatment Coordinators Communicating effectively with new and existing patients Providing support to patients throughout their patient journey Managing diary appointments and treatment plans General administrative duties Dealing with post and deliveries Dealing with Lab work both coming in and out of the clinic Building and maintaining strong relationships with local practices and GDP referrers Coordinating meetings, clinical events and open evenings About you Superb verbal and written communication skills to share updates with patients and other medical staff Computer skills and proficiency in Microsoft Office Strong analytical thinking and the ability to handle multiple tasks concurrently.
Excellent customer service skills to provide ongoing support for patients and their families IND02 To apply today contact Leanne Garrett in the strictest confidence.
Skills: front of house reception clinic
Patient Co-Ordinator employer: VanRath
Contact Detail:
VanRath Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Co-Ordinator
✨Tip Number 1
Familiarize yourself with the specific software and booking systems commonly used in healthcare settings. This will not only boost your confidence during the interview but also demonstrate your proactive approach to learning.
✨Tip Number 2
Practice your communication skills by engaging in role-play scenarios where you handle patient inquiries. This will help you articulate your responses clearly and effectively, which is crucial for the Patient Co-Ordinator role.
✨Tip Number 3
Research the company and its services thoroughly. Understanding their patient journey and how they interact with local practices will allow you to speak knowledgeably about how you can contribute to their team.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable during your interview preparation.
We think you need these skills to ace Patient Co-Ordinator
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Patient Co-Ordinator position. Understand the key responsibilities and required skills, such as communication and computer proficiency.
Tailor Your CV: Customize your CV to highlight relevant experience in customer service, administration, and any previous roles that involved patient interaction or support. Make sure to emphasize your communication skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and explains why you are a great fit. Mention specific experiences that demonstrate your ability to handle multiple tasks and provide excellent customer service.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at VanRath
✨Showcase Your Communication Skills
As a Patient Co-Ordinator, you'll be at the forefront of customer service. Make sure to demonstrate your superb verbal and written communication skills during the interview. Practice answering questions clearly and concisely, as this will reflect your ability to communicate effectively with patients and medical staff.
✨Familiarize Yourself with Booking Systems
Since the role involves operating a computerized booking system, it’s beneficial to familiarize yourself with similar systems beforehand. If you have experience with any booking or scheduling software, be ready to discuss it and how it can help streamline patient appointments.
✨Highlight Your Customer Service Experience
Excellent customer service skills are crucial for this position. Prepare examples from your past experiences where you provided outstanding support to customers or clients. This will show that you understand the importance of patient care and can handle inquiries effectively.
✨Demonstrate Your Organizational Skills
The role requires managing multiple tasks concurrently, so be prepared to discuss how you prioritize and organize your workload. Share specific strategies or tools you use to stay organized, especially in a busy environment like a clinic.
