At a Glance
- Tasks: Manage housing tenancies and deliver excellent customer service in your local area.
- Company: Respected public sector organisation focused on sustainable housing solutions.
- Benefits: £16.90 per hour, flexible working options, and a supportive work environment.
- Other info: Opportunity for professional growth and community engagement.
- Why this job: Make a real difference in your community while developing your career.
- Qualifications: Degree or equivalent experience in customer support and strong communication skills.
The predicted salary is between 16.9 - 16.9 £ per hour.
VANRATH are delighted to be supporting a Public Sector employer who are actively seeking a Patch Manager to join their team in Newtownabbey.
What's in it for you?
- £16.90 per hour
- Temp-Perm
- Flexible working options for a healthy work-life balance
- Excellent working environment
About your next employer
Our client is a respected public sector organisation committed to providing sustainable housing solutions and tackling homelessness across Northern Ireland.
About you
- Degree (Level 6) or equivalent and at least 1 year's experience in a customer support environment, or BTEC Higher Cert/Diploma (Level 5) in Housing and 1 year's experience, or Equivalent professional development and 3 years' relevant experience
- Proven background in delivering excellent customer service
- Ability to manage and prioritise a varied and demanding workload
- Strong communication and problem-solving skills, with confidence in handling challenging situations
- Full current driving licence or access to suitable transport
What you'll do
- Deliver a customer-focused housing management service within your allocated area ('patch')
- Manage tenancies from commencement through to termination, ensuring compliance and sustainability
- Support tenants to maintain their homes and resolve issues such as rent arrears, anti-social behaviour, or tenancy concerns
- Liaise with contractors and other agencies to ensure estates and properties are maintained to a high standard
- Promote community involvement and cohesion by engaging with residents, local partners, and support organisations
- Contribute to planned maintenance and redevelopment projects through consultation and coordination
- Maintain accurate records and documentation, ensuring all activity complies with organisational policy and governance frameworks
For further information on this opportunity, or any other position in Belfast or wider Northern Ireland, please apply via the link or contact Conor Birch in the strictest confidence.
Patch Manager - Newtownabbey employer: VANRATH
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