At a Glance
- Tasks: Assist customers with parts and aftersales, ensuring smooth operations in a busy dealership.
- Company: Join a thriving motor retailer in Belfast with a strong reputation.
- Benefits: Competitive salary, bonus opportunities, 30 days holiday, and company pension scheme.
- Other info: Enjoy manufacturer training, employee discounts, and a supportive team environment.
- Why this job: Develop your skills in the motor trade while building lasting customer relationships.
- Qualifications: Experience in franchised parts or aftersales and good customer service skills required.
The predicted salary is between 30600 - 37400 £ per year.
VANRATH is working with a thriving and well established motor retailer on the recruitment of a Parts / Aftersales Advisor for their Belfast dealership. This is a split role across parts and service, so you will be looking after the trade and workshop parts side while also supporting the aftersales operation. This position is for the Bangor branch. You will help keep the parts department running efficiently across trade, workshop sales and goods inwards, build lasting relationships with customers and work towards the department's sales targets. It will suit someone with franchised parts experience who is keen to keep developing within the motor trade.
Permanent, full time, 40 hours per week plus a Saturday rota Belfast based. Happy to pay a highly competitive rate for the right person.
The Role
- Serve customers professionally and take payment in line with company policy
- Handle goods inwards and receipting, and issue parts to workshop jobs
- Identify and price parts accurately on the electronic vehicle health check
- Keep technicians served as quickly as possible
- Source parts for order quickly and economically
- Return warranty parts in line with manufacturer guidelines
- Locate parts correctly to manufacturer standards
- Check all stock and orders against delivery and advice notes
The Ideal Candidate
- Minimum one year's experience in a busy franchised parts / aftersales department is essential
- Good customer service experience
- Sound IT skills
- Able to work to deadlines, on your own initiative as well as within a team
- Full valid UK driving licence
- Five GCSEs at grade C or above including Maths, English and ICT preferable
- Previous experience within the relevant franchise preferable but not essential
Package and Benefits
- Competitive salary with bonus earning opportunity
- Company pension scheme
- 30 days holiday including stats, rising with service
- Manufacturer training and development programme
- Employee discounts and long service recognition
- Company uniform and PPE where applicable
Parts / Aftersales Advisor employer: VANRATH
As a Business Development Manager with our esteemed electrical wholesale client, you will thrive in a dynamic work culture that prioritises employee growth and development. With a competitive salary package, including bonuses and a company car, you will enjoy the flexibility of a field-based role while building meaningful relationships with customers in the Enniskillen area. Join a market leader that values innovation and offers exceptional career advancement opportunities in a supportive environment.
