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For Companies At a Glance
- Tasks: Assist patients and support the clinical team with various administrative tasks.
- Company: Join a dynamic Belfast-based company focused on exceptional customer service.
- Benefits: Enjoy a competitive hourly rate and a supportive work environment.
- Why this job: Be at the heart of patient care and make a real difference in people's lives.
- Qualifications: Strong communication skills and proficiency in Microsoft Office are essential.
- Other info: Flexible part-time hours from Monday to Friday, perfect for students.
Vanrath are excited to be recruiting on behalf of a Belfast based company for a Treatment Co-Ordinator. Monday - Friday 9am to 5pm £13.
About your next employer:
The postholder will be at the forefront of customer services dealing with the public at reception desk and by telephone.
What you'll do:
- Replying to patient enquiries via email and phone
- Supporting the clinical team
- Supporting Front of House team and Treatment Coordinators
- Communicating effectively with new and existing patients
- Providing support to patients throughout their patient journey
- Managing diary appointments and treatment plans
- General administrative duties
- Dealing with post and deliveries
- Dealing with Lab work both coming in and out of the clinic
- Building and maintaining strong relationships with local practices and GDP referrers
- Coordinating meetings, clinical events and open evenings
About you:
- Excellent verbal and written communication skills to share updates with patients and other medical staff
- Computer skills and proficiency in Microsoft Office
- Ability to handle multiple tasks concurrently.
Part Time Coordinator employer: VanRath
Contact Detail:
VanRath Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Coordinator
✨Tip Number 1
Familiarise yourself with the specific services offered by the clinic. Understanding their treatments and patient journey will help you communicate effectively with patients and demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your verbal communication skills. Since you'll be dealing with patients both in person and over the phone, being able to convey information clearly and empathetically is crucial for this position.
✨Tip Number 3
Get comfortable with Microsoft Office tools, especially Excel and Outlook. Being proficient in these applications will not only help you manage appointments and communications but also show that you're ready to hit the ground running.
✨Tip Number 4
Network with professionals in the healthcare field. Building connections with local practices and understanding the dynamics of patient referrals can give you an edge in establishing strong relationships as a Treatment Coordinator.
We think you need these skills to ace Part Time Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and administration. Emphasise any roles where you've dealt with the public or managed appointments, as these are key aspects of the Treatment Coordinator position.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific skills that align with the job description, such as your communication abilities and experience with Microsoft Office.
Showcase Your Communication Skills: Since excellent verbal and written communication is crucial for this role, consider including examples in your application that demonstrate how you've effectively communicated with patients or team members in previous positions.
Highlight Multitasking Abilities: The job requires handling multiple tasks concurrently. In your application, provide examples of how you've successfully managed various responsibilities at once, showcasing your organisational skills and ability to prioritise.
How to prepare for a job interview at VanRath
✨Showcase Your Communication Skills
Since the role involves dealing with patients and medical staff, it's crucial to demonstrate your excellent verbal and written communication skills. Prepare examples of how you've effectively communicated in previous roles, especially in customer service settings.
✨Familiarise Yourself with Microsoft Office
As proficiency in Microsoft Office is a requirement, make sure you're comfortable discussing your experience with these tools. You might be asked about specific tasks you've completed using Word, Excel, or Outlook, so brush up on your skills and be ready to share relevant examples.
✨Prepare for Multi-tasking Questions
The job requires handling multiple tasks concurrently, so expect questions about how you prioritise and manage your workload. Think of situations where you've successfully juggled various responsibilities and be prepared to discuss your strategies.
✨Demonstrate Your Customer Service Experience
Since you'll be at the forefront of customer services, highlight your previous experience in similar roles. Be ready to discuss how you've handled patient inquiries and supported teams, as well as any challenges you've faced and how you overcame them.
