At a Glance
- Tasks: Assist patients and support the clinical team with various administrative tasks.
- Company: Join a dynamic Belfast-based company focused on exceptional customer service.
- Benefits: Enjoy a competitive hourly rate and a supportive work environment.
- Why this job: Be at the heart of patient care and make a real difference in their journey.
- Qualifications: Strong communication skills and proficiency in Microsoft Office are essential.
- Other info: Flexible part-time hours, perfect for students balancing studies and work.
Vanrath are excited to be recruiting on behalf of a Belfast based company for a Treatment Co-Ordinator. Monday - Friday 9am to 5pm £13.
About your next employer:
The postholder will be at the forefront of customer services dealing with the public at reception desk and by telephone.
What you'll do:
- Replying to patient enquiries via email and phone
- Supporting the clinical team
- Supporting Front of House team and Treatment Coordinators
- Communicating effectively with new and existing patients
- Providing support to patients throughout their patient journey
- Managing diary appointments and treatment plans
- General administrative duties
- Dealing with post and deliveries
- Dealing with Lab work both coming in and out of the clinic
- Building and maintaining strong relationships with local practices and GDP referrers
- Coordinating meetings, clinical events and open evenings
About you:
- Excellent verbal and written communication skills to share updates with patients and other medical staff
- Computer skills and proficiency in Microsoft Office
- Ability to handle multiple tasks concurrently.
Part-time Co-ordinator employer: VanRath
Contact Detail:
VanRath Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-time Co-ordinator
✨Tip Number 1
Familiarise yourself with the healthcare sector, especially in relation to patient care and treatment coordination. Understanding the common challenges faced by treatment coordinators will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Practice your communication skills, both verbal and written. Since the role involves interacting with patients and medical staff, being able to convey information clearly and empathetically will set you apart from other candidates.
✨Tip Number 3
Showcase your organisational skills by preparing examples of how you've managed multiple tasks or projects in the past. This will demonstrate your ability to handle the diverse responsibilities of a Treatment Co-ordinator effectively.
✨Tip Number 4
Network with professionals in the healthcare field, particularly those who work in treatment coordination or similar roles. Building connections can provide valuable insights and may even lead to referrals for the position.
We think you need these skills to ace Part-time Co-ordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and administration. Emphasise any roles where you've dealt with the public, managed appointments, or supported a team.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific skills that align with the job description, such as your communication abilities and proficiency in Microsoft Office.
Showcase Your Communication Skills: Since the role requires excellent verbal and written communication, consider including examples of how you've effectively communicated with patients or clients in previous positions.
Proofread Your Application: Before submitting, carefully proofread your application to eliminate any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at VanRath
✨Showcase Your Communication Skills
Since the role involves dealing with patients and medical staff, it's crucial to demonstrate your excellent verbal and written communication skills. Prepare examples of how you've effectively communicated in previous roles, especially in customer service settings.
✨Familiarise Yourself with Microsoft Office
As proficiency in Microsoft Office is a requirement, make sure you're comfortable discussing your experience with these tools. You might be asked about specific tasks you've completed using Word, Excel, or Outlook, so brush up on your skills and be ready to share relevant examples.
✨Prepare for Multi-tasking Questions
The job requires handling multiple tasks concurrently, so be prepared to discuss how you manage your time and prioritise tasks. Think of situations where you've successfully juggled various responsibilities and be ready to explain your approach.
✨Demonstrate Your Customer Service Experience
Since you'll be at the forefront of customer services, highlight your previous experience in similar roles. Share specific instances where you provided exceptional service, resolved issues, or built strong relationships with clients or patients.