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- Tasks: Be the go-to person for parks and leisure enquiries, managing memberships and bookings.
- Company: Join a large public sector organisation making a difference in the community.
- Benefits: Earn £15.31 per hour plus a 10% shift allowance with great career prospects.
- Other info: Enjoy a dynamic work environment with opportunities for personal growth.
- Why this job: Combine your love for customer service and administration in a vibrant role.
- Qualifications: 1 year of customer-facing and administrative experience; Microsoft Office skills required.
The predicted salary is between 30 - 40 £ per hour.
VANRATH are delighted to be assisting our major Public Sector client, a large organisation with the recruitment of a Parks and Leisure Administrator to join their team based in Antrim.
What's in it for you?
- £15.31 per hour + 10% shift allowance
- Opportunity to work within a large public sector organisation
- Varied role combining customer service, administration and events support
About your next employer
You'll be joining a large local authority within its Parks and Leisure function, delivering a wide range of services to the public including memberships, facility bookings and community programmes.
About you
- Minimum of 1 year's experience in a customer-facing role
- At least 1 year's administrative experience with strong record-keeping skills
- Competent in Microsoft Office (Word, Excel, Outlook)
- Experience using booking systems or EPOS systems (desirable)
- Strong communication and customer service skills
- Ability to prioritise workload and work to deadlines
- Positive, proactive and team-focused approach
- Full driving licence (or access to suitable transport)
What you'll do
- Act as the first point of contact for parks and leisure enquiries via phone, email and live chat
- Manage leisure memberships including new applications, renewals and cancellations
- Coordinate bookings for facilities, events and programmes
- Maintain and update customer records and booking systems
- Support payment processing, invoicing and membership queries
- Assist with reporting, data collation and FOI requests
- Provide administrative support including meeting coordination and minute taking
- Support outreach, promotions and customer engagement initiatives
For further information on this opportunity, or any other position in Belfast or wider Northern Ireland, please apply via the link or contact Conor Birch in the strictest confidence.
Parks & Leisure Administrator - Antrim employer: VANRATH
Contact Detail:
VANRATH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parks & Leisure Administrator - Antrim
✨Tip Number 1
Get to know the company! Research their values and recent projects. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. Since this role involves customer service, being able to articulate your thoughts clearly and confidently is key. Try mock interviews with friends or family to get comfortable.
✨Tip Number 3
Show off your organisational skills! Be ready to discuss how you've managed multiple tasks in previous roles. Use specific examples to demonstrate your ability to prioritise and meet deadlines.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar!
We think you need these skills to ace Parks & Leisure Administrator - Antrim
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service and administrative experience. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Parks & Leisure Administrator role. We love seeing enthusiasm and a bit of personality, so let us know what excites you about this opportunity.
Show Off Your Skills: Mention your proficiency in Microsoft Office and any experience with booking systems. We’re looking for someone who can hit the ground running, so highlight those skills that will make our lives easier!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the link and get started!
How to prepare for a job interview at VANRATH
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Parks & Leisure Administrator. Familiarise yourself with customer service principles, administrative tasks, and the specific services offered by the organisation. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since this role involves being the first point of contact for enquiries, practice articulating your thoughts clearly. Prepare examples of how you've successfully handled customer interactions in the past. This will demonstrate your strong communication skills and customer service focus, which are crucial for this position.
✨Get Comfortable with Tech
Brush up on your Microsoft Office skills, especially Word, Excel, and Outlook, as well as any booking or EPOS systems you might have used. If you can, find out what specific systems the organisation uses and try to get familiar with them. Being tech-savvy will give you an edge during the interview.
✨Prepare for Scenario Questions
Expect to be asked about how you'd handle specific situations related to customer service and administration. Think of scenarios where you had to prioritise tasks or resolve conflicts. Practising these responses will help you feel more prepared and confident when faced with similar questions during the interview.