Operations Support Belfast (31.5k + Car + Hybrid)(coffee)

Installation planning, Asset Management & Operational Excellence

• Coordinate and manage the installation of automated coffee machines into Store with third-party agencies in various locations, ensuring timely and efficient setup

• Maintain a comprehensive asset tracking system to monitor the location, status, and performance of coffee machines across each of the sub stores

• Effectively communicate installation plans, timelines, and requirements to internal teams, third-party agencies, and store managers to ensure a smooth installation process

• Supporting relevant staff in store on the delivery of our automated ordering and training requirements on the ground – during and post roll out. This is a hands on role in store and will encompass, removing stock and cups from the old dock and re-merchandising the new dock on completion of install

• Working in conjunction with the wider Sales team to support store refresh plans and new store opening deadlines

Stock & Ordering

• Ensuring Frank & Honest consumables are managed in a satisfactory way in store – including the monitoring and correct use of all consumables associated with the brand

• Working closely with the relevant store personnel in relation to day-to-day stock management and automated ordering for the store

• Communicating with stores on delivery days and cut off times for ordering via AOP

• Implementing in-store excellence for weekly stock take on all coffee consumables

• Ensure best practice waste management behaviours are implemented in store

Roll Out Support

• Support the Brand Support Manager and MNI team in coordinating the sign-up process of all F&H agreements

• Liaising with F&H Brand Support Manager, financial analyst on weekly basis highlighting any ongoing issues and roll-out plans

• Replenishment of point of sale and other tools required to facilitate installs

• Provide on-site support for all F&H installations across Northern Ireland

• Manage machine configurations to optimise stock management, including ensuring the right mix of coffee machine models in each store

• Complete all Administration for asset management post install

• Audit Coffee Excellence standards in store at times when installations allow

• Full driving licence (ESSENTIAL)

• 1-3 years relevant experience in an equipment planning environment – particularly within the retail, foodservice and/or coffee sectors

• High-level knowledge of Word and Excel

• Ability to communicate effectively with 3rd Party technical teams and interpret data driven insights for stock control & forecasting

Desired

• Proven track record in a multi-site retail environment and/or experience in supporting independent retailers

• Experience in similar role

• Accounts Management / Sales Experience

• Passion for Coffee

• Knowledge of coffee bean to cup equipment

• Barista background

• Experience: Previous experience in project management, asset management, or a similar role, preferably in the context of food service equipment

xc2xa331,500 + 5% Bonus + Company Car