At a Glance
- Tasks: Lead park operations, ensuring a safe and enjoyable environment for guests and staff.
- Company: Join a prestigious tourist attraction in Portrush, known for its commitment to excellence.
- Benefits: Enjoy a competitive salary, bonus opportunities, and equity in the company.
- Other info: Flexible working environment with opportunities for career advancement.
- Why this job: Be part of a dynamic team that values growth, safety, and guest satisfaction.
- Qualifications: 3-5 years in senior management with strong team leadership and health & safety expertise required.
The predicted salary is between 43200 - 72000 € per year.
VANRATH is pleased to assist a prestigious client in recruiting for the Head of Park Operations role based in Portrush. This position is ideal for individuals with strong team management, health & safety expertise, and career growth ambitions.
Salary: Negotiable + Bonus + 1% Equity
Responsibilities:
- Report directly to the CEO, managing site and grounds maintenance to ensure an excellent environment for guests, owners, and staff.
- Oversee the upkeep of sites, grounds, and infrastructure of holiday parks.
- Maintain high standards of security and maintenance for guest and owner safety and comfort.
- Lead and motivate a team of grounds maintenance and security staff, including full-time, part-time, and seasonal personnel.
- Encourage team to exceed guest expectations, uphold standards, and adhere to health, safety, and HR policies.
- Drive continuous improvement, thrive under pressure, and resolve challenges effectively.
- Possess strong organizational, interpersonal, and management skills, with attention to detail.
- Manage daily work programmes to meet targets and maintain high standards, ensuring a positive experience for all visitors.
Essential Criteria:
- 3-5 years' experience in a senior management role.
- At least 3 years' team management experience, including training and development.
- Experience managing external suppliers and contractors.
- Experience conducting risk assessments and implementing safety procedures.
- Knowledge of site maintenance health and safety policies.
- Experience with cost control and value management.
- Customer-focused experience, preferably in a sales or service environment.
- Proven customer service skills.
- Experience in the holiday park or tourism industry.
- Proficient in ICT and computer skills.
- Flexible, adaptable, and motivational leadership qualities.
- Excellent organizational skills and a methodical approach.
- Full UK or NI driving license.
Desirable Criteria:
- Experience in site/grounds maintenance improvement and quality control.
- Knowledge of plant, vehicle, and machinery management.
- Over 2 years' experience in the caravan industry.
- Experience in large-scale project management or construction.
- Utility management and contract tendering experience.
- Ability to implement site safety protocols and conduct risk assessments.
- Budget management experience.
- Experience setting and achieving KPIs.
- Health and safety certifications (e.g., NEBOSH).
- Experience in recruitment and team performance evaluation.
For more information, please apply, and we will contact you confidentially.
Operations Director - Major Tourist Attraction - Portrush in Antrim employer: VanRath
Join a leading tourist attraction in Portrush, where we prioritise employee growth and development within a vibrant and supportive work culture. As an Operations Director, you will benefit from competitive salary packages, including bonuses and equity options, while working in a dynamic environment that values safety, teamwork, and exceptional guest experiences. Our commitment to continuous improvement and high standards ensures that you will thrive in your role and make a meaningful impact on both staff and visitors alike.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Director - Major Tourist Attraction - Portrush in Antrim
✨Tip Number 1
Familiarise yourself with the specific health and safety regulations relevant to the tourism industry. Understanding these will not only help you in interviews but also demonstrate your commitment to maintaining high standards of safety.
✨Tip Number 2
Network with professionals in the holiday park and tourism sectors. Attend industry events or join online forums to connect with others who can provide insights or even referrals for the Operations Director role.
✨Tip Number 3
Prepare to discuss your experience in managing teams effectively. Think of specific examples where you've motivated staff or improved team performance, as this is crucial for the role.
✨Tip Number 4
Research the company and its values thoroughly. Being able to articulate how your personal values align with theirs during discussions will set you apart from other candidates.
We think you need these skills to ace Operations Director - Major Tourist Attraction - Portrush in Antrim
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in senior management and team leadership. Emphasise your skills in health and safety, customer service, and any specific achievements in the tourism or holiday park industry.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for the role and the industry. Mention specific examples of how you've successfully managed teams, improved operations, or enhanced guest experiences in previous positions.
Highlight Relevant Experience:In your application, clearly outline your experience with risk assessments, managing external suppliers, and implementing safety procedures. Use bullet points to make this information easy to read and impactful.
Showcase Leadership Qualities:Demonstrate your leadership style and how you motivate teams. Include examples of how you've driven continuous improvement and resolved challenges effectively in past roles.
How to prepare for a job interview at VanRath
✨Showcase Your Leadership Skills
As the role involves managing a team, be prepared to discuss your leadership style and provide examples of how you've successfully motivated and developed your team in previous positions.
✨Demonstrate Health & Safety Knowledge
Given the emphasis on health and safety in this role, brush up on relevant policies and procedures. Be ready to discuss how you've implemented safety measures in past roles and conducted risk assessments.
✨Highlight Customer Service Experience
This position requires a strong customer focus. Prepare to share specific instances where you've gone above and beyond to enhance guest experiences, particularly in a tourism or holiday park context.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities under pressure. Think of examples where you've faced challenges in operations management and how you resolved them effectively.
