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For Companies At a Glance
- Tasks: Deliver exceptional customer service and manage relationships with clients at a leading car dealership.
- Company: Join a well-established car dealership in Northern Ireland with a strong reputation.
- Benefits: Enjoy a competitive salary, bonus, 33 holidays, and great progression opportunities.
- Why this job: Be part of a dynamic team and make a real difference in customer satisfaction.
- Qualifications: Experience in a similar role and excellent communication skills are essential.
- Other info: Permanent position with numerous routes for career advancement.
The predicted salary is between 30000 - 42000 £ per year.
VANRATH have partnered with one of Northern Ireland's most established car dealerships. The organisation is recruiting a Service Advisor position. This is a fantastic opportunity for any Motor Industry experienced individual or relevant experienced individual to join a longstanding company that offers many routes for progression. Permanent role. Place of work is Mallusk (Newtownabbey). Salary negotiable (dependent on experience) + bonus + fantastic benefits (33 holidays) + progression opportunities.
Responsibilities:
- Drive the standard in customer care with the diverse customer base.
- Manage the relationship between the customer and the dealership.
- Manage the service process effectively.
- Go beyond process in delivering exceptional customer service.
- Deliver effective value-added sales solutions to customers to ethically promote the wide range of products and services.
The Ideal Candidate:
- Experience in similar role or relatable experience.
- Able to handle sensitive and confidential information.
- Excellent communication and customer service skills with experience handling complaints.
Vehicle Service Advisor in Newtownabbey employer: VanRath
Contact Detail:
VanRath Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vehicle Service Advisor in Newtownabbey
✨Tip Number 1
Get to know the company inside out! Research their values, services, and customer base. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Service Advisor, you'll need to handle customer queries and complaints with ease. Role-play with a friend or family member to get comfortable with different scenarios.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and even a foot in the door when applying through our website.
✨Tip Number 4
Showcase your problem-solving skills! Be ready to share examples of how you've gone above and beyond for customers in the past. This will demonstrate your commitment to exceptional service, which is key for this role.
We think you need these skills to ace Vehicle Service Advisor in Newtownabbey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Vehicle Service Advisor role. Highlight any relevant experience in the motor industry and showcase your customer service skills. We want to see how you can drive exceptional customer care!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this position. Share specific examples of how you've managed customer relationships or handled complaints effectively. We love a good story!
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your written application reflects that. Keep your language clear and professional, but don’t be afraid to let your personality shine through. We appreciate authenticity!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our fantastic team!
How to prepare for a job interview at VanRath
✨Know Your Stuff
Make sure you brush up on your knowledge of the motor industry and the specific services offered by the dealership. Familiarise yourself with common customer queries and how to handle them, as this will show that you're prepared and genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since the role revolves around customer care, be ready to share examples from your past experiences where you went above and beyond for a customer. Highlight any situations where you successfully managed complaints or built strong relationships with clients.
✨Practice Active Listening
During the interview, demonstrate your ability to listen carefully to questions and respond thoughtfully. This is crucial for a Service Advisor, as understanding customer needs is key to providing exceptional service.
✨Ask Insightful Questions
Prepare some questions about the dealership's approach to customer service and their expectations for the role. This not only shows your interest but also helps you gauge if the company culture aligns with your values.
