At a Glance
- Tasks: Support and maintain business applications, resolving user issues and enhancing systems.
- Company: Established local business with a supportive team culture.
- Benefits: £28k salary, hybrid working, free parking, and learning opportunities.
- Other info: Potential for permanent role and excellent career growth.
- Why this job: Join a growing team and make a real impact on business processes.
- Qualifications: Experience in business processes and strong data analysis skills.
The predicted salary is between 28000 - 28000 £ per year.
An established and growing local business is seeking a Systems Support Analyst to join its Business Systems team on an 11-month fixed-term contract. While initially offered on a fixed-term basis, there is a strong desire to make the role permanent for the right individual. This is an excellent opportunity for a Systems Support Analyst who enjoys problem-solving, working with business applications, and supporting colleagues across a range of operational functions.
The Role
- Provide first-line systems and application support, investigating and resolving user issues.
- Administer business systems, including user access, security, and ongoing maintenance.
- Monitor data quality and integrity, identifying risks and opportunities for improvement.
- Work closely with internal teams and third-party providers to implement system enhancements and resolve issues.
- Support interfaces, integrations, batch processes, and EDI activities.
- Maintain accurate helpdesk records and process documentation.
- Assist with the creation of user guides and deliver end-user training where required.
- Support continuous improvement initiatives across business systems and processes.
- Collaborate with stakeholders across the organisation to resolve operational and system-related challenges.
About You
- Has experience of core business processes such as purchasing, sales, logistics, finance, or similar.
- Is comfortable analysing and interpreting data.
- Has strong attention to detail and a methodical approach to problem-solving.
- Communicates effectively with colleagues at all levels.
- Is organised, proactive, and eager to learn new systems and technologies.
- Can work independently while also contributing positively to a wider team.
- General IT Support background.
Desirable Experience
- Has exposure to SAP or another ERP/business system from a user or super-user perspective.
What's on Offer?
- Salary of 28k pa
- Hybrid working - 3 days onsite and 2 days working from home
- Free onsite parking
- Exposure to a broad range of business systems and operational processes
- Supportive team environment with opportunities for learning and development
- An 11-month fixed-term contract with a strong possibility of becoming permanent
This opportunity would suit someone looking to build a long-term career in business systems support within a successful and evolving organisation.
Systems Support Analyst in Newtownabbey employer: VANRATH
Join a dynamic and supportive team as a Systems Support Analyst in a thriving local business near Holywood/Belfast, where you will enjoy a hybrid working model that promotes work-life balance. With a competitive salary of £28k pa, free onsite parking, and ample opportunities for professional growth, this role is perfect for those eager to develop their skills in business systems support while contributing to meaningful projects. The company fosters a collaborative culture, encouraging continuous improvement and learning, making it an excellent employer for individuals seeking a rewarding career path.
StudySmarter Expert Advice🤫
We think this is how you could land Systems Support Analyst in Newtownabbey
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Systems Support Analyst role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research common questions for Systems Support Analyst roles and practice your answers. Be ready to showcase your problem-solving skills and how you can support business applications effectively.
✨Tip Number 3
Don’t forget to follow up! After an interview, shoot a quick thank-you email to express your appreciation. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Systems Support Analyst in Newtownabbey
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Systems Support Analyst role. Highlight any relevant experience with business processes, data analysis, or system administration to catch our eye!
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've solved problems or supported systems in the past, and don’t forget to show your enthusiasm for joining our team!
Showcase Your Communication Skills:Since you'll be working closely with colleagues at all levels, it's important to demonstrate your communication skills in your application. Use clear and concise language, and make sure to convey your ability to collaborate effectively.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at VANRATH
✨Know Your Systems
Familiarise yourself with common business systems, especially if you have experience with SAP or similar ERP systems. Brush up on how these systems function and their role in business processes, as this will show your understanding of the job requirements.
✨Showcase Your Problem-Solving Skills
Prepare examples of past experiences where you've successfully resolved user issues or improved system processes. Be ready to discuss your methodical approach to problem-solving, as this is crucial for a Systems Support Analyst.
✨Communicate Effectively
Practice articulating your thoughts clearly and concisely. Since the role involves collaborating with various teams, demonstrating strong communication skills during the interview will highlight your ability to work well with others.
✨Demonstrate Your Eagerness to Learn
Express your enthusiasm for learning new systems and technologies. Share any relevant experiences where you've quickly adapted to new tools or processes, as this aligns perfectly with what they're looking for in a candidate.
