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For Companies At a Glance
- Tasks: Deliver exceptional customer service and manage relationships between customers and the dealership.
- Company: Join a well-established car dealership in Northern Ireland with a strong reputation.
- Benefits: Negotiable salary, bonus, 33 holidays, and great progression opportunities.
- Why this job: Be part of a team that values customer care and offers career growth.
- Qualifications: Experience in a similar role and excellent communication skills required.
- Other info: Permanent position located in Mallusk with a supportive work environment.
The predicted salary is between 30000 - 42000 £ per year.
VANRATH have partnered with one of Northern Ireland's most established car dealerships. The organisation is recruiting a Service Advisor position. This is a fantastic opportunity for any Motor Industry experienced individual or relevant experienced individual to join a longstanding company that offers many routes for progression. Permanent role. Place of work is Mallusk (Newtownabbey). Salary negotiable (dependent on experience) + bonus + fantastic benefits (33 holidays) + progression opportunities.
Responsibilities:
- Drive the standard in customer care with the diverse customer base.
- Manage the relationship between customer and dealership.
- Manage the service process effectively.
- Go beyond process in delivering exceptional customer service.
- Deliver effective value-added sales solutions to customers to ethically promote the wide range of products and services.
The Ideal Candidate:
- Experience in similar role or relatable experience.
- Able to handle sensitive and confidential information.
- Excellent communication and customer service skills with experience handling complaints.
Service Advisor (Motor) in Newtownabbey employer: VanRath
Contact Detail:
VanRath Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor (Motor) in Newtownabbey
✨Tip Number 1
Network like a pro! Reach out to your connections in the motor industry and let them know you're on the lookout for a Service Advisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to customer service and handling complaints. We all know that first impressions count, so make sure you can showcase your communication skills and experience effectively.
✨Tip Number 3
Don’t just apply anywhere; focus on dealerships that align with your values and career goals. Check out our website for openings and apply directly – it shows you're genuinely interested and can help you stand out from the crowd.
✨Tip Number 4
Follow up after your interviews! A quick thank-you email can go a long way in keeping you top of mind. It’s a great chance to reiterate your enthusiasm for the role and remind them why you’re the perfect fit.
We think you need these skills to ace Service Advisor (Motor) in Newtownabbey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Advisor role. Highlight your experience in the motor industry and any relevant customer service skills. We want to see how you can drive exceptional customer care!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this position. Share specific examples of how you've gone above and beyond in previous roles to deliver outstanding service.
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors. We want to see your attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at VanRath
✨Know Your Stuff
Before the interview, brush up on your knowledge of the motor industry and the specific services offered by the dealership. Familiarise yourself with common customer queries and complaints, as well as effective solutions. This will show that you're not just interested in the role but also passionate about providing top-notch service.
✨Showcase Your Communication Skills
As a Service Advisor, excellent communication is key. During the interview, practice articulating your thoughts clearly and confidently. Use examples from your past experiences where you successfully handled customer complaints or provided exceptional service to demonstrate your skills.
✨Emphasise Customer Care
Highlight your commitment to customer care throughout the interview. Share specific instances where you went above and beyond for a customer. This will help the interviewer see that you understand the importance of building strong relationships between customers and the dealership.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of the interview. Inquire about the dealership's approach to customer service or how they handle feedback. This shows your genuine interest in the role and helps you assess if the company aligns with your values.
