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- Tasks: Be the go-to person for tenants and manage scheduling like a pro.
- Company: Join a top-notch professional services firm with an amazing workplace culture.
- Benefits: Enjoy a competitive salary, great benefits, and clear career progression.
- Why this job: Make a real difference in property services while developing your skills.
- Qualifications: Strong IT skills and experience in scheduling or planning roles preferred.
- Other info: No weekend work and a supportive team environment await you.
The predicted salary is between 36000 - 60000 £ per year.
VANRATH is delighted to support a leading Professional Services organisation in the recruitment of a Property Services Administrator. This is an exceptional company known for having one of the strongest workplace cultures in Northern Ireland, along with excellent opportunities for career progression.
Hours: Monday-Friday (no weekend work)
Contract: Permanent
Location: Newtownabbey (Mallusk) office
Progression: Clear development and advancement opportunities
Salary: Highly competitive and fully negotiable, complemented by an excellent benefits package and outstanding progression prospects.
Key Responsibilities:
- Act as the first point of contact for tenants regarding urgent, routine, and adaptation works.
- Schedule customer appointments and set up events efficiently.
- Notify customers of planned workforce arrival times and allocate jobs to the appropriate trade or department, taking into account cost, customer service, and resource availability.
- Raise survey events for new COTs, adaptation works, and response jobs.
- Track progress of all jobs to ensure scheduled works are completed and PDAs are submitted accurately.
- Work closely with the administration team, supervisors, and management to resolve queries and review job progress.
- Communicate daily with client district maintenance officers and administrators.
- Monitor required completion dates, ensuring deadlines are met or appropriate extensions are requested.
- Handle customer queries and assist with complaint resolution.
- Maintain standards and processes to support the achievement of KPI targets.
The Ideal Candidate:
- Strong IT skills, including proficiency in Microsoft Office.
- Previous experience in scheduling, coordination, or planning roles.
- Preferred: Experience in a fast-paced social housing, property, or construction environment—particularly within maintenance-focused operations.
- A Degree or HND in a relevant discipline.
For more information on this role—or to discuss other opportunities across Belfast and Northern Ireland—please apply via the link below or contact Jack Groves at VANRATH in strict confidence.
Property Services Administrator (Newtownabbey) employer: VanRath
Contact Detail:
VanRath Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Services Administrator (Newtownabbey)
✨Tip Number 1
Network like a pro! Reach out to your connections in the property services or maintenance sectors. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for those interviews by researching the company culture and values. We want to show them that you’re not just a fit for the role, but also for their team. Practice common interview questions and think about how your skills align with their needs.
✨Tip Number 3
Follow up after your interviews! A quick thank-you email can go a long way in keeping you top of mind. We recommend mentioning something specific from your conversation to make it personal and memorable.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, we’re here to support you every step of the way!
We think you need these skills to ace Property Services Administrator (Newtownabbey)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Property Services Administrator role. Highlight your relevant experience in scheduling and coordination, and don’t forget to showcase your strong IT skills, especially with Microsoft Office.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your experience in property or maintenance environments and how you can contribute to the team’s success.
Showcase Your Communication Skills: Since this role involves a lot of communication with tenants and team members, make sure to highlight your excellent communication skills in your application. Give examples of how you've effectively resolved queries or complaints in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way to ensure your application gets the attention it deserves, so don’t hesitate!
How to prepare for a job interview at VanRath
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Property Services Administrator. Familiarise yourself with scheduling, customer service, and the specific tasks mentioned in the job description. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your IT Skills
Since strong IT skills are crucial for this position, be prepared to discuss your proficiency in Microsoft Office and any other relevant software. Consider bringing examples of how you've used these tools in previous roles to improve efficiency or solve problems.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities, especially in handling customer queries and complaints. Think of specific examples from your past experiences where you successfully resolved issues or improved processes, as this will demonstrate your capability in a fast-paced environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, opportunities for progression, or how success is measured in the role. This shows your enthusiasm for the position and helps you determine if the company is the right fit for you.
