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- Tasks: Be the go-to person for tenants, scheduling appointments and managing property services.
- Company: Join a top-notch professional services company with an amazing culture.
- Benefits: Negotiable salary, fantastic perks, and clear paths for career growth.
- Why this job: Make a real difference in property services while enjoying a balanced work-life with no weekends.
- Qualifications: IT savvy, with experience in scheduling and a degree in a related field.
- Other info: Fast-paced environment with opportunities to learn and grow.
The predicted salary is between 24000 - 32000 £ per year.
VANRATH is thrilled to assist a leading Professional Services company in recruiting a Property Services Administrator. Fantastic company with one of the best company cultures in Northern Ireland and opportunities for progression. Shifts are held over Monday to Friday. No weekend working. Permanent position. This role will be based at the company's Newtownabbey (Mallusk) office. This role also offers growth opportunities.
Salary: Fully Negotiable + other Fantastic Additional Benefits (Top Company) & Progression Opportunities
Responsibilities:
- Be the initial point of contact for tenants for urgent, routine and adaption works
- Scheduling customer appointments and creating events
- Notifying customers on planned arrival of workers; assigning jobs to relevant trade/department within the required job category via computer communication whilst considering cost, customer service and resource availability
- Raising survey events on new COTs, Adaptions and Response jobs
- Monitoring progress of all jobs to ensure all scheduled works are completed and PDAs completed correctly
- Liaise with administration team, supervisor and management to answer queries and review works in progress
- Liaise daily with client district maintenance officers/administrators
- Monitoring of required completion dates, ensuring they are met, or extension requested where required
- Dealing with queries and complaint resolution
- Maintaining standards and processes to reach KPI targets
The Ideal Person:
- IT literate, proficient in Microsoft Office
- Previous experience of scheduling/coordinating/planning
- Preferred experience operating within a fast-paced social housing, property or construction industry with a focus toward housing maintenance
- A Degree / HND in a related discipline
For further information on this opportunity, or any other jobs in Belfast or wider Northern Ireland, please apply via the link below or contact Jack Groves via Vanrath in the strictest confidence.
Planning Administrator - 28k in Newtownabbey employer: VanRath
Contact Detail:
VanRath Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Planning Administrator - 28k in Newtownabbey
✨Tip Number 1
Network like a pro! Reach out to your connections in the property services or housing maintenance sectors. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Since this role is with a top company known for its fantastic culture, showing that you align with their values can really set you apart from other candidates.
✨Tip Number 3
Practice your scheduling and coordination skills! Since the role involves managing appointments and liaising with various teams, being able to demonstrate your organisational prowess during interviews will be key.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals ready to grow with us.
We think you need these skills to ace Planning Administrator - 28k in Newtownabbey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Planning Administrator role. Highlight your experience in scheduling and coordinating, especially if you've worked in property or construction before. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about this role and how you can contribute to our fantastic company culture. Keep it friendly and professional – we love a personal touch!
Show Off Your IT Skills: Since being IT literate is key for this position, make sure to mention your proficiency in Microsoft Office and any other relevant software. We want to know how tech-savvy you are and how you can help us streamline processes!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the link and get started!
How to prepare for a job interview at VanRath
✨Know the Company Culture
Before your interview, take some time to research the company’s culture. Since this role is with a leading Professional Services company known for its fantastic culture, understanding their values and how they treat employees will help you align your answers and show that you're a great fit.
✨Master the Job Responsibilities
Familiarise yourself with the specific responsibilities listed in the job description. Be ready to discuss how your previous experience in scheduling, coordinating, or planning relates to the tasks of being a Property Services Administrator. Use examples to demonstrate your skills in managing customer appointments and liaising with teams.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities, especially around dealing with queries and complaint resolution. Think of scenarios from your past work where you successfully handled similar situations, and be prepared to share these stories during the interview.
✨Show Your IT Skills
Since the role requires proficiency in Microsoft Office and IT literacy, be ready to discuss your technical skills. You might even want to mention any specific software you've used in scheduling or planning roles, as this will highlight your readiness for the position.