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- Tasks: Provide excellent customer service and drive sales at the trade counter.
- Company: Join a well-established supplier in the construction supplies sector.
- Benefits: Competitive salary with commission, plus discounts and uncapped earnings potential.
- Other info: Opportunity for career growth in a dynamic and friendly workplace.
- Why this job: Be part of a supportive team and make a real impact in a fast-paced environment.
- Qualifications: Experience in customer service or sales, with strong organisational skills.
The predicted salary is between 27000 - 32400 £ per year.
VANRATH have partnered with a well-established and growing supplier within the construction supplies sector across Northern Ireland. The organisation is looking to recruit an Internal Sales Representative for their trade counter serving the construction industry. The successful candidate will work within the company's Belfast branch. This is an excellent opportunity for a customer-focused individual to join a busy and supportive team environment. If you have experience in customer service or sales and enjoy working in a fast-paced setting, this could be a great fit for you. This role is full-time and permanent. Salary: ~£27,000 + commission (£30,000 - £32,400 OTE)
Responsibilities:
- Providing a warm and professional welcome to all customers at the trade counter.
- Taking the time to understand customer needs and offering appropriate product advice.
- Processing transactions accurately using point-of-sale systems, including handling payments and issuing receipts.
- Identifying opportunities to upsell additional products and maximise sales.
- Maintaining an organised, clean and well-stocked trade counter area.
- Monitoring stock levels and replenishing shelves as required, escalating low stock levels to management.
- Handling customer enquiries both in person and over the phone in a courteous and efficient manner.
- Processing customer orders for collection.
- Supporting colleagues during busy periods to ensure a smooth and efficient service.
- Assisting with general warehouse duties as required.
The Ideal Candidate:
- Experience in a customer-facing or sales-led environment.
- Self-motivated with strong organisational skills and the ability to manage multiple tasks effectively.
- A good KPI-focused sales background.
- Basic numeracy skills and attention to detail are essential for handling transactions accurately.
- Confident in upselling products in a helpful and consultative manner.
- A positive attitude and willingness to support the wider team is key.
Skills: Sales, Sales Representative, Sales Consultant, Construction, Trade Counter
Benefits: Uncapped earnings potential, discounts
Internal Sales (Trade Counter) in Newtownabbey employer: VANRATH
Contact Detail:
VANRATH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales (Trade Counter) in Newtownabbey
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent news. This way, when you walk into that interview, you can show them you're not just another candidate – you're genuinely interested in what they do.
✨Tip Number 2
Practice your pitch! You want to be able to confidently explain why you're the perfect fit for the Internal Sales role. Think about your customer service experience and how it aligns with their needs, and don’t forget to highlight your upselling skills!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional yet approachable. A smart outfit can help you feel more confident and ready to tackle any questions thrown your way.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision. And remember, apply through our website for the best chance!
We think you need these skills to ace Internal Sales (Trade Counter) in Newtownabbey
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any experience you have in customer service or sales. We want to see how you've made customers feel welcome and valued in your previous roles, especially in fast-paced environments like trade counters.
Tailor Your Application: Take a moment to customise your CV and cover letter for this role. Mention specific skills that match the job description, like upselling and handling transactions accurately. This shows us you're genuinely interested in the position!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for our team at the Belfast branch.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at VANRATH
✨Know Your Products
Before the interview, make sure you have a solid understanding of the construction supplies you'll be dealing with. Familiarise yourself with common products and their uses, as well as any specific brands the company offers. This will help you answer questions confidently and show your passion for the industry.
✨Showcase Your Customer Service Skills
Since this role is all about customer interaction, prepare examples from your past experiences where you provided excellent service. Think of situations where you went above and beyond to meet a customer's needs or resolved a tricky issue. This will demonstrate your ability to thrive in a fast-paced environment.
✨Practice Upselling Scenarios
Upselling is key in this role, so practice how you would approach it. Prepare a few scenarios where you can suggest additional products based on customer needs. This will not only show your sales skills but also your consultative approach to helping customers find the best solutions.
✨Be Ready for Teamwork Questions
The job requires supporting colleagues during busy times, so expect questions about teamwork. Think of examples where you've collaborated effectively with others, especially in high-pressure situations. Highlight your positive attitude and willingness to pitch in wherever needed.