At a Glance
- Tasks: Provide guidance on discrimination issues and support individuals in navigating legal frameworks.
- Company: Join a respected public sector organisation making a difference in people's lives.
- Benefits: Competitive salary, supportive team culture, and valuable experience in equality advisory work.
- Other info: Dynamic role with opportunities to grow in a collaborative environment.
- Why this job: Make a real impact by helping others understand their rights and fight discrimination.
- Qualifications: Experience in legal advice or HR, strong communication skills, and a passion for equality.
The predicted salary is between 33542 - 33542 £ per year.
Location: Belfast
Salary: £33,542
Contract: Temporary
Hours: 37 hours a week
About the Role
VANRATH are delighted to be partnering with a leading public sector organisation to recruit a Discrimination Advice Officer on a temporary basis. This is an excellent opportunity for an individual with experience in legal advice, complaints handling, equal opportunities, human rights, HR, industrial relations, or social rights to join a busy and supportive team providing guidance to members of the public. The successful candidate will support individuals who believe they may have experienced discrimination, providing information and guidance in relation to Northern Ireland's anti-discrimination legislation.
Key Responsibilities
- Respond to enquiries and correspondence via telephone, email, and face-to-face meetings where required.
- Gather and accurately record information relating to complaints and requests for advice.
- Provide clear, professional, and empathetic guidance to members of the public.
- Process applications and maintain accurate records and database systems.
- Support individuals seeking information regarding discrimination complaints, equality matters, and related issues.
- Ensure all information is managed in line with data protection requirements and organisational procedures.
- Work collaboratively as part of a wider advice and casework team.
The Ideal Candidate
Applicants should be able to demonstrate:
- Experience in an advisory or casework-based role within areas such as legal services, HR, industrial relations, equality, social rights, or complaints handling.
- Strong verbal and written communication skills.
- The ability to deal professionally and sensitively with members of the public.
- Excellent organisational skills with strong attention to detail and accurate record keeping.
- The ability to work under pressure and manage competing priorities.
- A team-focused approach with strong interpersonal skills.
- Knowledge of discrimination legislation or equality-related issues would be highly advantageous.
What's on Offer
- Opportunity to work within a highly respected public sector organisation
- Valuable experience within an equality and advisory environment
- Supportive team culture
- Belfast location
For further information on this opportunity, or to apply, please contact Ethan at VANRATH.
Discrimination & Advice Officer (Immediate) in Newtownabbey employer: VANRATH
Joining our team as a Discrimination Advice Officer in Belfast offers you the chance to work within a highly respected public sector organisation dedicated to promoting equality and providing vital support to individuals facing discrimination. With a strong emphasis on employee growth, we foster a collaborative and supportive work culture that values your contributions and encourages professional development. Enjoy the unique advantage of making a meaningful impact in the community while being part of a team that prioritises empathy and excellence in service delivery.
StudySmarter Expert Advice🤫
We think this is how you could land Discrimination & Advice Officer (Immediate) in Newtownabbey
✨Tip Number 1
Network like a pro! Reach out to your connections in the legal and public sector. Attend events or webinars related to discrimination and equality – you never know who might be looking for someone just like you!
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, make sure you can clearly explain your experience in handling complaints and providing advice. Keep it concise but impactful!
✨Tip Number 3
Show off your empathy! In interviews, share examples of how you've supported individuals facing discrimination. Highlight your ability to communicate sensitively and professionally – it’s key for this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Discrimination & Advice Officer (Immediate) in Newtownabbey
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Discrimination Advice Officer role. Highlight your relevant experience in legal advice, complaints handling, or HR, and show us how you can bring value to our team.
Showcase Your Communication Skills:Since strong verbal and written communication skills are key for this role, use your application to demonstrate these abilities. Keep your language clear and professional, and don’t forget to proofread for any typos!
Emphasise Empathy and Professionalism:We’re looking for someone who can provide empathetic guidance to the public. Use examples from your past experiences to illustrate how you’ve handled sensitive situations with care and professionalism.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands quickly!
How to prepare for a job interview at VANRATH
✨Know Your Legislation
Familiarise yourself with Northern Ireland's anti-discrimination legislation. Being able to discuss specific laws and how they apply to real-life scenarios will show your expertise and commitment to the role.
✨Practice Empathy
As a Discrimination Advice Officer, you'll be dealing with sensitive issues. Prepare by practising how to communicate empathetically. Role-play common scenarios with a friend to enhance your ability to respond professionally and compassionately.
✨Showcase Your Experience
Be ready to share examples from your past roles that demonstrate your advisory skills and experience in handling complaints. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly and effectively.
✨Prepare Questions
Think of insightful questions to ask during the interview. This shows your interest in the role and helps you gauge if the organisation is the right fit for you. Consider asking about team dynamics or how they handle challenging cases.
