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- Tasks: Manage customer orders and coordinate international shipments while ensuring compliance.
- Company: Join a major, dynamic company in Belfast with a global reach.
- Benefits: Earn £26,000 with Monday to Friday hours and additional benefits.
- Other info: Opportunity for growth in a supportive and fast-paced environment.
- Why this job: Be part of a team that delivers high standards of customer service and compliance.
- Qualifications: 2 years' experience in export or international trade and strong communication skills.
The predicted salary is between 26000 - 26000 £ per year.
VANRATH are delighted to be partnering with a major company in Northern Ireland with the recruitment of an Administrator to join a growing and dynamic company based in Belfast.
What's in it for you?
- £26,000 salary
- Monday to Friday, 9:00 AM - 5:00 PM
- Office-based role in Belfast
About your next employer
You'll be joining a well-established organisation operating within a global, trade-focused industry. The business works with both domestic and international customers, delivering products across multiple markets while maintaining high standards of compliance and customer service.
About you
- Minimum of 2 years' experience within an export or international trade environment
- Strong knowledge of export documentation (e.g. certificates of origin, EUR1s)
- Excellent communication skills with the ability to engage with stakeholders at all levels
- Strong organisational and time management skills
- High attention to detail and ability to work under pressure
- Proficient in Microsoft Office
- Full driving licence (or access to transport)
- Experience within a related industry or additional languages (desirable)
What you'll do
- Manage customer orders from receipt through to delivery
- Prepare and review export and trade documentation ensuring compliance
- Coordinate international shipments, balancing cost and efficiency
- Liaise with customers, logistics providers and internal teams
- Maintain accurate records and registration documentation
- Support continuous improvement across customer service and logistics processes
- Ensure high standards of customer communication and service delivery
For further information on this opportunity, or any other position in Belfast or wider Northern Ireland, please apply via the link or contact Conor Birch in the strictest confidence.
Customer Service Administrator in Newtownabbey employer: VANRATH
Contact Detail:
VANRATH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator in Newtownabbey
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Customer Service Administrator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their customer service approach and think of examples from your experience that showcase your skills in managing orders and documentation. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your communication skills! Since this role involves liaising with various stakeholders, being able to articulate your thoughts clearly is key. Try mock interviews with friends or family to get comfortable with discussing your experience and how it relates to the job.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that perfect role. Plus, applying directly shows your enthusiasm and commitment to joining the team. Let’s get you that job!
We think you need these skills to ace Customer Service Administrator in Newtownabbey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Service Administrator role. Highlight your experience in export or international trade, and don’t forget to showcase your communication skills and attention to detail!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention specific experiences that relate to managing customer orders and preparing export documentation.
Showcase Your Skills: Don’t just list your skills; demonstrate them! Use examples from your past roles to show how you’ve successfully engaged with stakeholders and managed logistics processes under pressure.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you one step closer to joining our dynamic team!
How to prepare for a job interview at VANRATH
✨Know Your Export Documentation
Make sure you brush up on your knowledge of export documentation like certificates of origin and EUR1s. Being able to discuss these confidently will show that you understand the role and can hit the ground running.
✨Showcase Your Communication Skills
Prepare examples of how you've effectively communicated with stakeholders in previous roles. Whether it's resolving customer queries or coordinating with logistics providers, demonstrating your communication prowess is key.
✨Demonstrate Organisational Skills
Think of specific instances where you've managed multiple tasks under pressure. Highlighting your organisational skills will reassure the interviewer that you can handle the fast-paced environment of customer service and logistics.
✨Research the Company
Familiarise yourself with the company’s operations and values. Understanding their focus on compliance and customer service will help you tailor your responses and show that you're genuinely interested in being part of their team.