At a Glance
- Tasks: Provide vital admin support in a busy Environmental Health department and handle public enquiries.
- Company: Join a major Public Sector client dedicated to serving the local community.
- Benefits: Earn £15.82 per hour while gaining valuable experience and skills.
- Other info: Flexible hours and opportunities for growth in a supportive environment.
- Why this job: Make a difference in your community while developing your administrative career.
- Qualifications: 5 GCSEs including English and Maths, or relevant experience; admin skills required.
The predicted salary is between 15.82 - 15.82 £ per hour.
VANRATH are delighted to be assisting our major Public Sector client, a large organisation with the recruitment of a Clerical Officer to join their team based in Newtownabbey.
What's in it for you?
- £15.82 per hour
- Opportunity to gain experience within a busy Environmental Health department.
- Varied administrative responsibilities and exposure to different service areas.
About your next employer
Our client is a local authority providing a wide range of services to the local community. You will be joining its Environmental Health Department, supporting the Commercial, Health & Wellbeing and Environment sections.
About you
- A minimum of 5 GCSEs at grades A-C, including English and Maths, or equivalent. Candidates without these qualifications may be considered if they can demonstrate at least 3 years' relevant experience.
- A minimum of 1 year's administrative or clerical experience, including dealing with members of the public.
- Good planning and organisational skills.
- Excellent customer service skills.
- Effective organisational and time-management abilities.
- The ability to work with minimum supervision.
- Working knowledge of Microsoft Office and Windows applications.
- A full current driving licence or, where a disability prevents driving, access to suitable alternative transport.
- Availability to work outside normal office hours, particularly evenings, to facilitate engagements and meetings.
Desirable Criteria:
- Additional relevant qualifications, such as RSA or OCR Word Processing.
- Cash-handling experience.
- Experience minuting meetings and producing minutes.
What you'll do
- Provide comprehensive administrative and clerical support to the Head of Service and officers across the Environmental Health department.
- Handle telephone calls, emails, enquiries and complaints from members of the public, Elected Members, stakeholders and external agencies.
- Receive, record and reconcile payments, including cash, cheques and card transactions, arranging refunds where appropriate.
- Maintain petty cash records in accordance with financial regulations.
- Use Environmental Health software systems to record service requests, referrals and complaints, maintaining accurate electronic databases.
- Provide support with Microsoft Office applications, including Word, Excel, PowerPoint and Outlook.
- Support the administration of training courses, including database maintenance, issuing certificates and processing payments.
- Maintain electronic filing systems, ensuring information is accurately stored and easily accessible.
- Coordinate bookings for meeting rooms, equipment and catering.
- Deputise for the Administration Supervisor during periods of absence.
- Ensure information is collected and managed in accordance with GDPR requirements.
Clerical Officer - Newtownabbey employer: VANRATH
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