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- Tasks: Manage diverse insurance claims with empathy and efficiency while ensuring compliance.
- Company: Join a respected high street brokerage known for outstanding client service.
- Benefits: Attractive salary, generous holidays, hybrid work, healthcare, and life insurance.
- Other info: Collaborative culture with excellent career development opportunities.
- Why this job: Make a real difference in clients' lives while developing your insurance expertise.
- Qualifications: Experience as a Claims Handler with strong communication and organisational skills.
The predicted salary is between 30000 - 40000 £ per year.
Take the next step in your insurance career with a respected, established high street brokerage dedicated to outstanding client service. As a Claims Handler, you will be central to the claims journey, managing cases efficiently and empathetically while maintaining compliance with regulatory and internal standards.
Salary & Benefits:
- Attractive salary package
- Generous holiday allowance
- 1 day Hybrid option
- Employer pension contributions
- Private healthcare scheme
- Life insurance cover
- Complimentary annual eye examinations
- Friendly and supportive working culture with a strong team focus
About your next employer:
Become part of a long-standing insurance brokerage with a strong local reputation and a commitment to personalised customer service. This organisation offers a collaborative workplace, career development opportunities, and exposure to both commercial and personal lines insurance. Working within a trusted business embedded in the local community, you'll have the opportunity to develop your expertise in a client-led environment.
About you:
- Prior experience working as a Claims Handler, ideally within an insurance broker or insurer setting
- Solid understanding of the full claims lifecycle and core insurance principles
- Excellent organisational ability with strong attention to detail and accuracy
- Strong verbal and written communication skills with the ability to build rapport with clients and stakeholders
- Confident using Microsoft Office; familiarity with systems such as Acturis or Open GI is beneficial
- Customer-focused mindset with a professional and proactive approach to resolving queries
- Able to successfully complete all pre-employment screening, including criminal and credit checks
What you'll do:
- Handle a diverse caseload including motor, home, commercial, liability, and personal injury claims
- Manage claims from first notification through to final settlement, coordinating with insurers, clients, and loss adjusters
- Advise customers on policy cover, claims procedures, and loss prevention where appropriate
- Work closely with both internal departments and external partners to ensure timely claims resolution
- Recognise and escalate complex, sensitive, or high-value claims when required
- Maintain compliance with FCA requirements, company procedures, and industry best practice
- Assist with reporting requirements and manage customer enquiries in a professional manner
For more information on this opportunity, submit your application via the link provided or contact the VANRATH team for a confidential discussion today.
Claims Handler - Insurance Broker in Newtownabbey employer: VANRATH
Contact Detail:
VANRATH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Handler - Insurance Broker in Newtownabbey
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common claims handler questions. Think about your past experiences and how they relate to the role. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 3
Showcase your skills! Create a portfolio or a presentation that highlights your achievements in claims handling. This can be a great conversation starter during interviews and will help you stand out from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged in their job search.
We think you need these skills to ace Claims Handler - Insurance Broker in Newtownabbey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Claims Handler role. Highlight your experience in managing claims and your understanding of the insurance lifecycle. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Keep it friendly and professional, just like us at StudySmarter.
Showcase Your Communication Skills: Since strong communication is key in this role, make sure your application reflects your verbal and written skills. Use clear language and structure your application well – we love a good, organised presentation!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Don’t miss out on this opportunity!
How to prepare for a job interview at VANRATH
✨Know Your Claims Lifecycle
Make sure you brush up on the full claims lifecycle before your interview. Being able to discuss each stage confidently will show that you understand the core principles of insurance and can manage cases effectively.
✨Showcase Your Communication Skills
Since this role involves a lot of client interaction, practice articulating your thoughts clearly. Prepare examples of how you've built rapport with clients in the past, as strong verbal and written communication skills are key.
✨Demonstrate Organisational Skills
Be ready to talk about how you manage your workload and keep track of multiple claims. Highlight any tools or methods you use to stay organised, as attention to detail is crucial in this role.
✨Familiarise Yourself with Relevant Systems
If you have experience with systems like Acturis or Open GI, make sure to mention it. If not, do a bit of research on them so you can discuss how you'd adapt to using new software in your role.