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For Companies At a Glance
- Tasks: Assist customers with queries via phone, email, and live chat.
- Company: Leading Furnishing/Fashion company with a focus on customer satisfaction.
- Benefits: £28,000 salary, amazing holiday allowance, and progression opportunities.
- Why this job: Join a dynamic team and make a difference in customer experiences.
- Qualifications: Over a year of customer service experience and strong organisational skills.
- Other info: Permanent position with Monday to Friday working hours.
The predicted salary is between 16800 - 28000 £ per year.
A leading Furnishing / Fashion company is seeking a Customer Service Advisor in Newry. The role involves assisting customers with queries via phone, email, and live chat.
Ideal candidates should have:
- Over a year of customer service experience
- Strong organizational skills
- A proactive attitude
This permanent position offers a salary of £28,000 with additional benefits including an amazing holiday allowance and opportunities for progression. Working hours are Monday to Friday, either 9:00am - 5:00pm or 8:30am - 4:30pm.
Customer Service Advisor — Amazing Holidays & Benefits in Newry employer: VanRath
Contact Detail:
VanRath Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor — Amazing Holidays & Benefits in Newry
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and what they stand for will help you connect with the interviewer and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common customer service scenarios. Think about how you'd handle difficult customers or tricky situations, as this will demonstrate your proactive attitude and problem-solving skills during the interview.
✨Tip Number 3
Dress appropriately for the interview. Even if the company has a casual dress code, looking smart and professional can make a great first impression and show that you take the opportunity seriously.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can set you apart from other candidates and shows your enthusiasm for the position. And remember, apply through our website for the best chance!
We think you need these skills to ace Customer Service Advisor — Amazing Holidays & Benefits in Newry
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've handled queries and provided support in the past, so share specific examples that showcase your skills!
Be Organised and Proactive: Since strong organisational skills are key for this role, let us know how you manage your time and tasks effectively. A proactive attitude goes a long way, so mention any instances where you took the initiative to solve a problem.
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to match the job description. We love seeing candidates who take the time to connect their experiences with what we’re looking for.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll be able to keep track of your application status. Plus, it shows us you’re really interested in joining our team!
How to prepare for a job interview at VanRath
✨Know the Company Inside Out
Before your interview, take some time to research the company’s values, products, and recent news. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experience where you successfully handled customer queries or resolved issues. Highlight your strong organisational skills and proactive attitude, as these are key traits they’re looking for.
✨Practice Common Interview Questions
Anticipate questions related to customer service scenarios, such as how you would handle a difficult customer. Practising your responses can help you feel more confident and articulate during the actual interview.
✨Dress the Part and Be Punctual
Make sure to dress professionally, as first impressions matter. Also, plan to arrive a bit early to show that you’re punctual and serious about the opportunity. It sets a positive tone right from the start!
