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- Tasks: Manage new home buyer relationships from sale to handover, ensuring a smooth experience.
- Company: Join an award-winning property developer known for crafting beautiful homes in Northern Ireland.
- Benefits: Competitive salary, training provided, and a supportive team environment.
- Why this job: Be the face of customer service in a dynamic industry with opportunities for growth.
- Qualifications: Customer-facing experience, strong communication skills, and a flair for interiors preferred.
- Other info: Open to various backgrounds; full training will be provided.
The predicted salary is between 34000 - 45000 £ per year.
Salary: £40,000 - £45,000 DOE + package
Location: Belfast or Dungannon, Northern Ireland
VANRATH are recruiting a New Homes Manager to work for a well-established, award-winning property developer based in Belfast or Dungannon, Northern Ireland. The business has offices in both locations so this opportunity could suit somebody living near either Belfast or Dungannon. The role will be office based with site visits.
Client: Well-established, award-winning Residential Developer with a great reputation for developing carefully crafted turn-key homes. They are an ambitious developer with a highly motivated and capable team. The majority of their developments are located in and around the Greater Belfast area.
The Opportunity: The New Homes Manager will be the customer face of the business and an important member of the team responsible for managing all aspects of New Homes.
- Liaison with new home buyers from initial sale booking right through to handover and aftercare
- Liaison within house team on any bespoke buyer requirements prior to placing a sale booking
- Assist buyers with selecting their finishes from our bespoke Sales & Selections Suite
- Ensure finishes and any bespoke buyer requirements are progressed and closed out efficiently to ensure a smooth onsite build progress and handover dates are achieved
- Deal with all buyer queries throughout the entire process in a prompt and professional manner ensuring a smooth and hassle-free buyer experience
- Ongoing liaison with Office and Site Teams, suppliers, estate agents, solicitors etc.
- Maintaining up to date records on selections progress with buyers, processing payment for extras, assisting buyers with administration prior to completion
- Delivering a full demonstration handover to buyers on the day of completion
- Aftercare and any homeowner snagging requirements and post completion queries
- Liaison and handover to Management Company on any communal areas post completion of the development
The Ideal Person:
- Track record within a customer facing role
- Excellent communication skills
- Experience of property sales
- Strong attention to detail and timekeeping skills
- Demonstratable knowledge and understanding of the construction process of a new build home and conveyance process (desirable, not essential)
- Proficient in Microsoft Office (Word / Excel / Outlook)
- Highly organised, self-motivated, flexible, efficient with an ability to multi-task under pressure
This opportunity is open to a wide range of suitable candidates with a background working in New Homes; Interior Design, Estate Agency, Architectural or Surveying, Interior Showroom Sales etc. with a flair for interiors and delivering outstanding customer service. Full on the job training will be provided.
For further information on this vacancy, or any other Built Environment job in Belfast or wider Northern Ireland, please apply via the link below or contact Robert Apps for a confidential discussion.
New Homes Manager (Property Developer) employer: VanRath
Contact Detail:
VanRath Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land New Homes Manager (Property Developer)
✨Tip Number 1
Network with professionals in the property development sector. Attend local property events or join relevant online forums to connect with others in the industry. This can help you gain insights and potentially get referrals for the New Homes Manager position.
✨Tip Number 2
Familiarise yourself with the specific developments and projects of the company. Understanding their portfolio will allow you to speak knowledgeably about their work during interviews, showcasing your genuine interest in the role.
✨Tip Number 3
Prepare to discuss your customer service experience in detail. Since the role is customer-facing, think of examples where you've successfully managed client relationships or resolved issues, as this will demonstrate your suitability for the position.
✨Tip Number 4
Research the construction process and conveyancing related to new builds. Even if it's not essential, having a solid understanding of these areas will set you apart from other candidates and show your commitment to the role.
We think you need these skills to ace New Homes Manager (Property Developer)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer-facing roles, property sales, and any knowledge of the construction process. Use specific examples to demonstrate your skills and achievements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the property development industry. Mention your understanding of the company's reputation and how your background aligns with their needs.
Highlight Relevant Skills: Emphasise your communication skills, attention to detail, and ability to manage multiple tasks. Provide examples of how you've successfully handled buyer queries or managed projects in the past.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which is crucial for this role.
How to prepare for a job interview at VanRath
✨Showcase Your Customer Service Skills
As a New Homes Manager, you'll be the face of the company for buyers. Prepare examples of how you've successfully handled customer queries and ensured a smooth experience in previous roles. Highlight your communication skills and ability to manage expectations.
✨Demonstrate Your Knowledge of Property Sales
Familiarise yourself with the property sales process, especially in new builds. Be ready to discuss any relevant experience you have in property sales or related fields like interior design or surveying. This will show your understanding of the industry and its nuances.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations, such as dealing with a difficult buyer or managing tight deadlines. Think through potential scenarios and how you would approach them, showcasing your problem-solving skills and attention to detail.
✨Research the Company and Its Developments
Take time to learn about the property developer's past projects and their reputation in the market. Being knowledgeable about their developments will not only impress the interviewers but also help you align your answers with their values and goals.
