Member Services Officer - Public Sector

Member Services Officer - Public Sector

Full-Time 20.29 - 20.29 £ / hour (est.) No working from home possible
VANRATH

At a Glance

  • Tasks: Provide vital admin support to elected members and coordinate committee processes.
  • Company: Join a progressive local authority in the heart of Newtownabbey.
  • Benefits: Earn £20.29 per hour with additional benefits and career growth.
  • Other info: Dynamic role with exposure to governance and public administration.
  • Why this job: Make a real impact in public service while developing your skills.
  • Qualifications: 2 years' admin experience, strong communication, and organisational skills required.

The predicted salary is between 20.29 - 20.29 £ per hour.

VANRATH are delighted to be assisting our major Public Sector client, a large organisation with the recruitment of a Member Services Officer to join their team based in Newtownabbey.

What's in it for you?

  • £20.29 per hour
  • Opportunity to work within a large public sector organisation
  • Varied role supporting Council, Committee and Member Services functions
  • Exposure to governance, democratic services and public administration

About your next employer

You'll be joining a progressive local authority within its Finance and Governance function. The Member Services team plays a vital role in supporting elected representatives, facilitating committee processes and ensuring the effective administration of Council business.

About you

  • Minimum of 2 years' relevant administrative or clerical experience
  • Experience preparing agendas, reports, minutes and correspondence
  • Strong organisational skills with the ability to manage competing priorities
  • Excellent communication and interpersonal skills
  • High level of accuracy and attention to detail
  • Proficient in Microsoft Office applications
  • Ability to work independently and maintain confidentiality
  • Experience supporting meetings and committee administration (desirable)
  • Knowledge of governance or committee procedures (desirable)
  • Full driving licence (or access to suitable transport)

What you'll do

  • Provide confidential administrative support to elected members and Council committees
  • Coordinate agendas, reports, meeting papers and committee documentation
  • Attend meetings, record proceedings and prepare accurate minutes
  • Manage paperless meeting systems and document circulation processes
  • Maintain records relating to member attendance, committees and declarations
  • Coordinate meeting logistics, room bookings and virtual meeting arrangements
  • Support Freedom of Information requests and governance reporting requirements
  • Assist with mayoral and civic administration activities
  • Arrange member travel, accommodation and conference attendance
  • Maintain calendars, records and administrative systems
  • Liaise with internal departments, elected members and external stakeholders
  • Deliver a high standard of customer service and administrative support throughout the organisation

For further information on this opportunity, or any other position in Belfast or wider Northern Ireland, please apply via the link or contact Conor Birch in the strictest confidence.

Member Services Officer - Public Sector employer: VANRATH

Joining our progressive local authority in Newtownabbey as a Member Services Officer offers you the chance to work within a large public sector organisation that values employee growth and development. With a focus on governance and democratic services, you'll enjoy a supportive work culture that encourages collaboration and innovation, alongside competitive pay and additional benefits. This role not only provides meaningful work but also the opportunity to make a real impact in your community.

VANRATH

Contact Details:

VANRATH Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Member Services Officer - Public Sector

Tip Number 1

Network like a pro! Reach out to current or former employees of the organisation you're eyeing. They can give you insider info and maybe even put in a good word for you.

Tip Number 2

Prepare for the interview by practising common questions related to member services and governance. We recommend role-playing with a friend to boost your confidence and refine your answers.

Tip Number 3

Showcase your organisational skills during the interview. Bring examples of how you've managed competing priorities in past roles, especially if they relate to administrative tasks or committee support.

Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. And remember, apply through our website for a smoother process!

We think you need these skills to ace Member Services Officer - Public Sector

Administrative Skills
Minute Taking
Governance Knowledge
Meeting Coordination
Organisational Skills
Communication Skills
Interpersonal Skills

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights your relevant experience, especially in administrative roles. We want to see how your skills match the job description, so don’t be shy about showcasing your organisational and communication abilities!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Member Services Officer role. We love seeing enthusiasm and a clear understanding of the responsibilities involved, so let your personality come through.

Be Detail-Oriented:Since accuracy is key in this role, make sure your application is free from typos and errors. We appreciate attention to detail, so double-check everything before hitting that submit button!

Apply Through Our Website:It’s super easy to apply! Just scroll down and click on 'Apply' on our website. We encourage you to take this straightforward step to ensure your application gets to us without any hassle.

How to prepare for a job interview at VANRATH

Know Your Stuff

Make sure you brush up on the key responsibilities of a Member Services Officer. Familiarise yourself with governance, committee procedures, and public administration. This will not only help you answer questions confidently but also show that you're genuinely interested in the role.

Showcase Your Skills

Prepare examples from your past experience that highlight your organisational skills, attention to detail, and ability to manage competing priorities. Think about specific situations where you prepared agendas or took minutes, as these are crucial for this role.

Practice Makes Perfect

Conduct mock interviews with a friend or family member. Focus on common interview questions related to administrative support and communication skills. This will help you articulate your thoughts clearly and reduce any nerves on the day.

Ask Smart Questions

At the end of the interview, have a few thoughtful questions ready to ask the interviewer. Inquire about the team dynamics, challenges they face, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the organisation is the right fit for you.