At a Glance
- Tasks: Support victims and survivors with welfare advice and coordinate assistance through the TPDPS.
- Company: Join a dedicated team making a real difference in the community.
- Benefits: Part-time role with competitive salary and flexible hours.
- Other info: Opportunity to grow your skills in a supportive environment focused on community welfare.
- Why this job: Make an impact by helping those affected by trauma and supporting their welfare needs.
- Qualifications: 5 GCSEs including English and Maths, plus experience in client support and data management.
The predicted salary is between 30458 - 30458 £ per year.
Duration: 3 months initially
Hours: 22.2 per week
Salary: £30,458 per annum (pro rata)
Location: Belfast
VANRATH are recruiting for a Welfare Support Officer to join a dedicated team supporting victims and survivors accessing assistance through the Troubles Permanent Disablement Payment Scheme. Within this role, you will support the coordination of welfare advice services connected to the Troubles Permanent Disablement Payment Scheme (TPDPS). The organisation does not administer the scheme or determine individual eligibility, but plays an important role in coordinating support, collating relevant information and engaging with applicants where required.
About you
- 5 GCSEs at grades A-C, including English and Maths, or equivalent.
- A minimum of 2 years' practical experience working with and processing high volumes of sensitive client information in line with data protection regulations and statutory timeframes.
- A minimum of 2 years' experience using written, non-verbal and verbal communication skills to engage effectively with clients with both non-complex and complex needs.
- Experience developing and delivering reporting templates, management reports and progress updates.
- Experience delivering application-based schemes with a focus on client outcomes.
- Experience working within a community, voluntary or statutory environment with clients experiencing trauma, mental health and/or physical health issues.
- Experience using Microsoft Office, including Word, Excel and Outlook.
What you'll do
- Develop an understanding of the Troubles Permanent Disablement Payment Scheme and its underpinning legislation.
- Locate, identify and collate relevant information held by the organisation for release to applicants and/or the Scheme Administrator.
- Maintain accurate records of interactions and correspondence, ensuring management information systems are regularly updated.
- Ensure sensitive client information is managed in accordance with GDPR and data protection requirements.
- Support the Welfare Co-ordinator in developing and coordinating processes and support systems for Welfare Advisors working within community and voluntary sector organisations.
- Maintain knowledge of the welfare system relating to victims, survivors and their families to ensure appropriate support pathways.
- Assist with identifying training and support needs across staff and funded organisations, helping to build capacity and improve service quality.
- Liaise with the Scheme Administrator, the Victims' Payments Board and other relevant stakeholders.
- Act as a point of contact for queries and concerns arising from applications where direct support is being provided.
- Collate information and contribute to programme-level outcome reports, management updates and service improvement.
- Identify opportunities to improve operational systems, processes, policies and procedures.
For further information on this opportunity, apply via the link or contact VANRATH for a confidential chat today.
Welfare Support Officer - Part Time in Lisburn employer: VANRATH
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StudySmarter Expert Advice🤫
We think this is how you could land Welfare Support Officer - Part Time in Lisburn
✨Get Involved in Community Events
Dive headfirst into community events and social work fairs in your area. These are great opportunities to connect with potential employers like VANRATH, grab some insider info, and showcase your passion for social work. Plus, meeting people face-to-face can really make you stand out!
✨Join Social Work Networks
Tap into social work networks and online communities, like local charities and organisations. Engaging in discussions or volunteering can help you build a strong reputation and could lead to part-time roles just like the one at VANRATH. The connections you make could be the key to landing your next opportunity!
✨Make Your Passion Shine
When approaching part-time roles, be sure to highlight your passion for social issues in conversations and informal chats. Bring your experiences to life through storytelling – this can resonate well with organisations looking for someone who genuinely cares about making a difference!
✨Keep an Eye on Local Job Boards
Part-time roles in social work might not always be advertised in the usual places. Keep checking local job boards or community centres for openings, and don't hesitate to apply directly through VANRATH's website – we love seeing proactive candidates who take the initiative!
We think you need these skills to ace Welfare Support Officer - Part Time in Lisburn
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let your passion for social work shine through. Talk about why you're drawn to this field and how you've been involved in community service or support roles. We want to see your commitment and the heart you bring to the table!
Highlight Relevant Experience:Make sure to spotlight any hands-on experience you have! Whether it's internships, volunteering, or relevant coursework, detail how your past experiences relate to the role at VANRATH. We love seeing candidates who have practical skills and a real understanding of social issues.
Certificates and Training Matter:If you've got any relevant certifications or training specific to social work (like safeguarding training or counselling qualifications), don’t forget to include these in your CV! These details can set you apart and show us you’re serious about your professional development.
Be Flexible with Your Availability:Since this is a part-time role, explain your availability clearly in your application. Let us know when you can start and how many hours you’re looking to work. Being upfront about your schedule will help us see how you fit into the team at VANRATH.
How to prepare for a job interview at VANRATH
✨Show Your Passion for Helping Others
In social work, it's all about your commitment to making a difference. Be ready to share specific experiences that highlight your passion for helping others, whether that's through volunteering, placements, or personal stories. We want to see that genuine drive during your chat with VANRATH.
✨Know Your Social Work Theories
You might be quizzed on social work theories or models that inform your practice, like the person-in-environment approach. Brush up on these concepts and be prepared to discuss how you'd apply them in a practical setting. This could be a game changer in your interview for a Welfare Support Officer - Part Time at VANRATH.
✨Flexibility and Availability are Key
As you're going for a part-time role, highlight your flexibility and how it would fit with the organisation's needs. Have examples ready that demonstrate your availability for various shifts or urgent situations—that's just gold for a social work role.
✨Prepare for a Situation-Based Discussion
Expect scenario-based questions where you'll need to demonstrate how you'd handle specific situations with clients or stakeholders. Think of a couple of real-life scenarios you've encountered and articulate your thought process. This will show VANRATH that you're ready to hit the ground running in the Welfare Support Officer - Part Time role.
