At a Glance
- Tasks: Make outbound calls, generate leads, and support the sales team in a dynamic environment.
- Company: Join a large public sector body in Belfast with a friendly team atmosphere.
- Benefits: Earn £13.22ph plus commission, with potential for permanent placement.
- Other info: Full training provided; great opportunity for career growth.
- Why this job: Perfect for those who love talking to people and want to make an impact.
- Qualifications: Strong communication skills and a positive attitude are essential.
The predicted salary is between 13.22 - 13.22 £ per hour.
Vanrath are recruiting on behalf of our client for a Telesales and Office Support on behalf of a large public sector body in Belfast on a temporary basis.
What's in it for you? 40 hours 8:30am to 5pm Temporary, with potential to go perm £13.22ph, commission structure also in place About the role Our client is looking for a confident, enthusiastic, and organised individual to join their team in a predominantly telesales role.
The successful candidate will be responsible for making outbound cold calls, following up with both existing and prospective clients, and generating quality sales leads for the sales team.
This role requires someone who is comfortable speaking on the phone, able to build rapport quickly, make customers feel at ease, and gather valuable information to support future sales opportunities.
What you'll do Making outbound cold calls to potential customers.
Following up with existing and previous clients to identify new business opportunities.
Recording all customer interactions accurately on our CRM/activity records.
Scheduling calendar reminders to ensure timely follow-up with clients.
Supporting the sales team by generating qualified leads.
Assisting with general office duties, including answering telephone calls, greeting visitors, and occasionally dealing with delivery drivers and members of the public.
Providing administrative support as required.
About you Essential Criteria You will have excellent communication skills, a positive and outgoing personality, and enjoy building relationships over the telephone.
Strong organisational and administrative skills are essential, along with the ability to manage your workload effectively and maintain accurate records.
You should be a motivated self-starter who can work independently while also contributing positively as part of a team.
A strong work ethic, enthusiasm, and a proactive approach are key qualities for success in this role.
An interest in print products or the print industry would be an advantage; however, full training on our products and services will be provided.
If you enjoy speaking with people, are driven to achieve results, and are looking for a varied role within a friendly team, we would love to hear from you.
IND04 To apply today contact Leanne Garrett in the strictest confidence.
TPBN1_NI
Telesales and Office Support in Lisburn employer: VANRATH
Join a forward-thinking manufacturer in the Derry area as a Maintenance Technician, where you'll enjoy a stable dayshift role with an early finish every Friday. Our supportive team environment fosters professional growth, offering excellent training and development opportunities, ensuring you can advance your career while contributing to continuous improvement projects in a modern manufacturing facility.
StudySmarter Expert Advice🤫
We think this is how you could land Telesales and Office Support in Lisburn
✨Get Social with Customer Support Communities
Join customer support groups on platforms like Facebook or Reddit. They often share job openings or temp opportunities. Engaging with these communities can help you learn more about the specific skills and experiences employers are looking for, plus you'll meet folks who might know about openings at companies like VANRATH.
✨Leverage Seasonal Hiring Trends
Since customer support roles can spike during busy seasons (think holidays and sales periods), keep an eye out for timelines when companies ramp up hiring. Make sure to apply early and stay active; sending a quick follow-up a week after applying can show your enthusiasm for the role.
✨Flex Your Communication Skills
In customer support, communication is key! Prepare for hypothetical scenarios that test your problem-solving and customer interaction skills. Practising answers to common role-play questions can really help you shine in interviews—trust us, it makes a difference!
✨Make the Most of Job Boards
Use industry-specific job boards like Glassdoor or Indeed to find temporary roles. Don’t forget to set up alerts for customer support positions at companies like VANRATH. The earlier you apply, the better your chances, so keep your finger on the pulse!
We think you need these skills to ace Telesales and Office Support in Lisburn
Some tips for your application 🫡
Highlight Your Communication Skills:In customer support, top-notch communication is key. Make sure your CV showcases any previous experience where you’ve had to clearly convey information or resolve issues. If you’ve handled customer queries via email or chat, mention it! Let’s see those strong verbal and written skills shine through.
Showcase Problem-Solving Experience:Employers love to see how you've handled tricky situations. Include examples in your application where you’ve tackled customer concerns or had to think on your feet. It's all about proving you can keep cool under pressure and find solutions—something super important in a temporary customer support role!
Tailor Your Approach for Temporary Roles:Since this is a temporary gig, make sure your cover letter emphasises your flexibility and eagerness to dive right in. Mention that you're ready to hit the ground running and are adaptable to new tools or systems—this shows that you understand the urgency often needed in temporary positions.
Proof of Customer Satisfaction:If you’ve got any quantifiable achievements from past customer support roles, like improved customer satisfaction scores or successful project completions, make sure to include them. Numbers speak volumes! This not only shows your capability but also gives us a reason to believe you'll bring that same success to VANRATH.
How to prepare for a job interview at VANRATH
✨Master the Customer Interaction Game
In customer support, we need to showcase our people skills. Prepare for role-playing scenarios where you'll demonstrate how to handle difficult customers or resolve complaints. Think about the types of issues common in VANRATH's industry and how you can respond empathetically and effectively!
✨Know Your Products Inside Out
For a temporary role, it's crucial to familiarize yourself with the products or services VANRATH offers. Brush up on key features, common issues, and FAQs. This knowledge will enable you to respond quickly and confidently to customer queries, showing you’re ready to jump in at a moment’s notice!
✨Flexibility is Key - Emphasise Your Adaptability!
Since this is a temporary role, we're looking to convey how quickly we can adapt to new systems or processes. Be ready to share examples of how you've quickly learned new tools or adjusted to changing environments in past roles. Show them you're the go-to person when the pressure's on!
✨Prepare for Quick Conversational Q&A
You might face a rapid-fire round of questions about customer service principles or how you'd handle specific situations. To ace this, think through different customer scenarios ahead of time, and practice your responses to ensure they're concise and impactful. The aim is to demonstrate your quick thinking and problem-solving skills!
