At a Glance
- Tasks: Support and maintain critical business applications while resolving user issues.
- Company: Established local business with a supportive team culture.
- Benefits: Competitive salary, hybrid working, free parking, and learning opportunities.
- Other info: Great potential for permanent role and career growth.
- Why this job: Join a growing team and make a real impact on business systems.
- Qualifications: Experience in business processes and strong data analysis skills.
The predicted salary is between 28000 - 28000 £ per year.
An established and growing local business is seeking a Systems Support Analyst to join its Business Systems team on an 11-month fixed-term contract. While initially offered on a fixed-term basis, there is a strong desire to make the role permanent for the right individual. This is an excellent opportunity for a Systems Support Analyst who enjoys problem-solving, working with business applications, and supporting colleagues across a range of operational functions.
The Role
- Provide first-line systems and application support, investigating and resolving user issues.
- Administer business systems, including user access, security, and ongoing maintenance.
- Monitor data quality and integrity, identifying risks and opportunities for improvement.
- Work closely with internal teams and third-party providers to implement system enhancements and resolve issues.
- Support interfaces, integrations, batch processes, and EDI activities.
- Maintain accurate helpdesk records and process documentation.
- Assist with the creation of user guides and deliver end-user training where required.
- Support continuous improvement initiatives across business systems and processes.
- Collaborate with stakeholders across the organisation to resolve operational and system-related challenges.
About You
- Has experience of core business processes such as purchasing, sales, logistics, finance, or similar.
- Is comfortable analysing and interpreting data.
- Has strong attention to detail and a methodical approach to problem-solving.
- Communicates effectively with colleagues at all levels.
- Is organised, proactive, and eager to learn new systems and technologies.
- Can work independently while also contributing positively to a wider team.
- General IT Support background.
Desirable Experience
- Has exposure to SAP or another ERP/business system from a user or super-user perspective.
What's on Offer?
- Salary of 28k pa
- Hybrid working - 3 days onsite and 2 days working from home
- Free onsite parking
- Exposure to a broad range of business systems and operational processes
- Supportive team environment with opportunities for learning and development
- An 11-month fixed-term contract with a strong possibility of becoming permanent
This opportunity would suit someone looking to build a long-term career in business systems support within a successful and evolving organisation.
Systems Support Analyst in Lisburn employer: VANRATH
Join a dynamic and supportive team as a Systems Support Analyst in a thriving local business near Holywood/Belfast, where you will enjoy a hybrid working model that promotes work-life balance. With a competitive salary of £28k pa, free onsite parking, and ample opportunities for professional growth, this role is perfect for those eager to develop their skills in business systems support while contributing to meaningful projects. The company fosters a collaborative culture, encouraging continuous improvement and learning, making it an excellent employer for individuals seeking a rewarding career path.
StudySmarter Expert Advice🤫
We think this is how you could land Systems Support Analyst in Lisburn
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Systems Support Analyst role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research common questions for Systems Support Analyst roles and practice your answers. Be ready to showcase your problem-solving skills and how you can support business applications effectively.
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Apply through our website! We love seeing candidates who are genuinely interested in joining our team. Plus, it makes it easier for us to keep track of your application and get back to you quickly.
We think you need these skills to ace Systems Support Analyst in Lisburn
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Systems Support Analyst role. Highlight any relevant experience with business processes, data analysis, or system administration to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a great fit. Don’t forget to mention your problem-solving skills and eagerness to learn new systems.
Showcase Your Communication Skills:Since you'll be working closely with various teams, it's important to demonstrate your communication skills in your application. Use clear and concise language, and maybe even share an example of how you've effectively communicated in a previous role.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of being noticed. It’s super easy, and you’ll be able to submit all your documents in one go. Plus, we love seeing applications come through our own platform!
How to prepare for a job interview at VANRATH
✨Know Your Systems
Familiarise yourself with the business applications and systems mentioned in the job description, especially if you have experience with SAP or similar ERP systems. Being able to discuss your understanding of these systems will show that you're ready to hit the ground running.
✨Showcase Problem-Solving Skills
Prepare examples of how you've tackled user issues or improved processes in previous roles. Highlighting your methodical approach to problem-solving will resonate well with the interviewers, as they’re looking for someone who can effectively support their team.
✨Communicate Clearly
Practice explaining technical concepts in simple terms. Since the role involves collaborating with various teams, being able to communicate effectively with colleagues at all levels is crucial. Consider doing mock interviews to refine your communication style.
✨Demonstrate Eagerness to Learn
Express your enthusiasm for learning new systems and technologies. The company values proactive individuals who are keen to develop their skills, so sharing your past experiences of learning on the job can set you apart from other candidates.
