At a Glance
- Tasks: Monitor and resolve network incidents in a fast-paced 24/7 environment.
- Company: Join a leading tech firm in Belfast with a focus on operational excellence.
- Benefits: Earn up to £41,000 with great perks like free parking and training opportunities.
- Other info: Dynamic role with excellent career progression in a modern command centre.
- Why this job: Make a real impact on network stability while developing your technical skills.
- Qualifications: 1-2 years in Network Engineering; familiarity with Cisco or similar technologies preferred.
The predicted salary is between 41000 - 41000 £ per year.
Our client is seeking a skilled Network Operations Centre Engineer to join a high-performing 24/7 Technology Operations environment based onsite in Belfast. This is an exciting opportunity for a technically strong Network Operations Centre Engineer who enjoys working in fast-paced operational environments, troubleshooting critical incidents, and supporting enterprise-scale network infrastructure across a diverse customer estate.
Working from a brand-new Technology Operations Command Centre, the successful Network Operations Centre Engineer will play a key role in ensuring network stability, service availability, and operational excellence across mission-critical services.
The Role
As a Network Operations Centre Engineer, you will be responsible for proactively monitoring, diagnosing, and resolving network and systems incidents within a 24/7 operational environment. You'll work closely with internal engineering teams, third-party vendors, and operational stakeholders to ensure issues are identified and resolved quickly while maintaining excellent customer communication and service standards. This role offers excellent exposure to enterprise networking technologies and provides strong opportunities for technical development and career progression.
Shift Pattern
This role operates on a 24/7 rota: 4 days on / 4 days off
- 2 weeks Day shifts: 07:00 - 19:00
- 2 weeks Night shifts: 19:00 - 07:00
Key Responsibilities
- Network Monitoring & Incident Management
- Proactively monitor network performance, capacity, and availability using enterprise monitoring platforms
- Diagnose and troubleshoot faults across LAN, WAN, SDWAN, and telecoms environments
- Respond to incidents quickly to minimise service disruption and customer impact
- Log, manage, and progress incidents and service requests through to resolution
- Ensure accurate ticket updates, documentation, and customer communications throughout the incident lifecycle
- Escalate complex issues to senior engineers or external vendors where appropriate
- Operational Support
- Perform routine network health checks and preventative maintenance activities
- Deploy patches, firmware updates, and minor configuration changes where required
- Produce detailed shift handovers, incident summaries, and technical documentation
- Work within SLA-driven environments to achieve high levels of service performance
- Support operational improvements and contribute to service stability initiatives
- Stakeholder Communication
- Communicate professionally with customers, suppliers, and internal teams
- Maintain a calm and methodical approach during high-severity incidents
- Collaborate effectively with wider Technology Operations and Engineering teams
About You
To be successful in this Network Operations Centre Engineer role, you will have:
- Ideally 1-2 years experience within a Network Engineering and IT Service Desk environment
- Experience troubleshooting routing and switching technologies
- Strong understanding of networking fundamentals
- Experience supporting multi-vendor environments such as Cisco, Juniper, Palo Alto, or AWS
- Familiarity with enterprise monitoring and ticketing tools such as SolarWinds, PRTG, ServiceNow, or BMC Remedy
- Excellent problem-solving and analytical skills
- Strong attention to detail and documentation standards
- The ability to remain calm under pressure within a 24/7 operational setting
Qualifications
CCNA or equivalent networking certification great to have but not essential. Eligible to obtain Security Clearance.
What's on Offer
- Salary up to £41,000
- Employee benefits including pension, annual leave etc
- Free parking
- Training/certifications/apprenticeships provided
If you're a motivated Network Operations Centre Engineer looking to develop your career within a modern 24/7 operational environment, we'd love to hear from you.
Network Operations Centre Engineer in Lisburn employer: VANRATH
Join a dynamic and innovative team as a Network Operations Centre Engineer in Belfast, where you'll thrive in a modern 24/7 Technology Operations environment. With competitive salaries up to £41,000, comprehensive employee benefits, and ample opportunities for training and career progression, this role offers a unique chance to enhance your technical skills while contributing to mission-critical services. Experience a supportive work culture that values collaboration and excellence, all within a state-of-the-art Command Centre designed for operational success.
StudySmarter Expert Advice🤫
We think this is how you could land Network Operations Centre Engineer in Lisburn
✨Tip Number 1
Network Operations Centre roles are all about quick thinking and problem-solving. When you get the chance to chat with potential employers, show off your troubleshooting skills by sharing specific examples of how you've resolved network issues in the past.
✨Tip Number 2
Don’t underestimate the power of networking! Connect with professionals in the industry on platforms like LinkedIn. Join relevant groups and participate in discussions to get your name out there and learn about job openings that might not be advertised.
✨Tip Number 3
When you land an interview, make sure to ask insightful questions about the company’s network infrastructure and operational challenges. This shows you're genuinely interested and gives you a chance to demonstrate your knowledge of enterprise networking technologies.
✨Tip Number 4
Finally, don’t forget to apply through our website! We’re always looking for talented Network Operations Centre Engineers, and applying directly can sometimes give you an edge over other candidates. Plus, it’s super easy!
We think you need these skills to ace Network Operations Centre Engineer in Lisburn
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Network Operations Centre Engineer role. Highlight your experience with network monitoring, troubleshooting, and any relevant technologies like Cisco or Juniper. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a great fit. Don’t forget to mention your experience in fast-paced environments and your problem-solving skills.
Showcase Your Technical Skills:In your application, be sure to showcase your technical skills and any certifications you have, like CCNA. We love seeing candidates who are proactive about their professional development, so if you've taken any courses or training, let us know!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at VANRATH
✨Know Your Networking Fundamentals
Brush up on your networking basics before the interview. Be ready to discuss routing and switching technologies, as well as your experience with multi-vendor environments like Cisco or Juniper. This will show that you have a solid foundation and can handle the technical demands of the role.
✨Demonstrate Incident Management Skills
Prepare to share specific examples of how you've managed network incidents in the past. Highlight your ability to diagnose issues quickly and communicate effectively with stakeholders. This will demonstrate your problem-solving skills and your capacity to work under pressure in a 24/7 operational setting.
✨Familiarise Yourself with Tools
Make sure you know the enterprise monitoring and ticketing tools mentioned in the job description, like SolarWinds or ServiceNow. If you have experience with these tools, be ready to discuss how you've used them to monitor network performance and manage incidents.
✨Show Your Team Spirit
Since collaboration is key in this role, think of examples where you've worked effectively with internal teams or third-party vendors. Emphasising your communication skills and ability to maintain a calm approach during high-severity incidents will set you apart as a team player.
