At a Glance
- Tasks: Provide essential admin support and customer service for Building Control Services.
- Company: Join a large public sector body in Lisburn with a supportive team.
- Benefits: Earn £15.31 per hour, enjoy a 37-hour work week, and gain valuable experience.
- Other info: Opportunity to learn about local government and enhance your career.
- Why this job: Make a difference in your community while developing your administrative skills.
- Qualifications: 5 GCSEs including English and Maths, plus 1 year of office experience.
The predicted salary is between 30000 - 40000 £ per year.
Vanrath are recruiting for an Administrative Assistant on behalf of a large public sector body in Lisburn on a temporary basis. 37 hours, 9am to 5pm, temporary £15.31ph.
The Administrative Assistant will be responsible for providing secretarial and administrative support for Building Control Services and supervision of appointed staff.
What you'll do
- Administrative Support
- Provide general clerical and administrative support to the Building Control team.
- Process incoming and outgoing correspondence, emails and telephone enquiries.
- Maintain accurate electronic and manual filing systems.
- Input and retrieve data using Council IT systems and databases.
- Assist with scheduling inspections, appointments and meetings.
- Customer Service
- Deal courteously and professionally with members of the public, contractors, architects and other stakeholders.
- Respond to routine enquiries relating to Building Control services, referring complex matters to senior staff where appropriate.
- Records and Financial Administration
- Process Building Regulation applications and associated documentation.
- Record payments and assist with basic financial administration procedures.
- Maintain confidentiality and accuracy of records in line with GDPR and Council policies.
- Team Support
- Support Building Control Officers with administrative requirements relating to inspections and enforcement activities.
- General
- Comply with all Council policies including Health & Safety, Equality, Data Protection and Safeguarding policies.
- Participate in training and development activities.
About you
Essential Criteria
- Qualifications
- A minimum of 5 GCSEs (Grades A-C), or equivalent, including English Language and Mathematics.
- Experience
- At least 1 year's clerical or administrative experience in an office environment.
Desirable Criteria
- Experience working within a local government or public sector environment.
- Experience using document management or case management systems.
- Knowledge of Building Control or regulatory services.
- Experience handling financial transactions or processing payments.
Front Desk Receptionist / Administration Assistant in Lisburn employer: VANRATH
Joining this large public sector body in Lisburn as a Front Desk Receptionist / Administration Assistant offers you the chance to be part of a supportive and professional work environment dedicated to serving the community. With a focus on employee development, you will have access to training opportunities that enhance your skills while enjoying a collaborative culture that values teamwork and respect. The role provides a competitive hourly rate and the satisfaction of contributing to essential public services, making it an excellent choice for those seeking meaningful employment.
StudySmarter Expert Advice🤫
We think this is how you could land Front Desk Receptionist / Administration Assistant in Lisburn
✨Tip Number 1
Get to know the company! Research the public sector body you're applying to. Understanding their values and mission can help you tailor your approach during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to administrative roles, like handling customer inquiries or managing records. We recommend doing mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Dress the part! First impressions matter, especially in a front desk role. Make sure you look professional and approachable. It shows you take the opportunity seriously and are ready to represent the organisation well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Front Desk Receptionist / Administration Assistant in Lisburn
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Administrative Assistant. Highlight your clerical and administrative experience, especially any relevant skills like handling correspondence or using IT systems. We want to see how you fit into our team!
Show Off Your Customer Service Skills:Since you'll be dealing with the public and various stakeholders, it's crucial to showcase your customer service experience. Share examples of how you've dealt with enquiries professionally and courteously in the past. This will help us see your potential in this role!
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. Remember, we appreciate straightforward communication, just like you'll need to use in the role!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved!
How to prepare for a job interview at VANRATH
✨Know Your Stuff
Make sure you understand the role of an Administrative Assistant in a public sector body. Familiarise yourself with Building Control services and the specific tasks mentioned in the job description. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Prepare examples from your past clerical or administrative roles that highlight your skills. Think about times when you dealt with customer enquiries, managed correspondence, or maintained filing systems. Be ready to discuss how these experiences make you a great fit for the job.
✨Brush Up on GDPR and Policies
Since confidentiality and data protection are crucial in this role, make sure you understand GDPR and relevant council policies. You might be asked about how you would handle sensitive information, so having a solid grasp of these topics will impress your interviewers.
✨Practice Your People Skills
As you'll be dealing with the public and various stakeholders, practice your communication skills. Think about how you would respond to different types of enquiries and how to maintain professionalism under pressure. A friendly and approachable attitude can go a long way!