At a Glance
- Tasks: Provide guidance on discrimination issues and support individuals navigating anti-discrimination legislation.
- Company: Join a respected public sector organisation with a supportive team culture.
- Benefits: Gain valuable experience in equality advisory work and develop your professional skills.
- Other info: Work in a dynamic environment located in Belfast with opportunities for personal growth.
- Why this job: Make a real difference by helping others understand their rights and fight discrimination.
- Qualifications: Experience in legal advice, HR, or complaints handling is essential.
The predicted salary is between 33542 - 33542 £ per year.
Location: Belfast
Salary: £33,542
Contract: Temporary
Hours: 37 hours a week
About the Role
VANRATH are delighted to be partnering with a leading public sector organisation to recruit a Discrimination Advice Officer on a temporary basis. This is an excellent opportunity for an individual with experience in legal advice, complaints handling, equal opportunities, human rights, HR, industrial relations, or social rights to join a busy and supportive team providing guidance to members of the public. The successful candidate will support individuals who believe they may have experienced discrimination, providing information and guidance in relation to Northern Ireland's anti-discrimination legislation.
Key Responsibilities
- Respond to enquiries and correspondence via telephone, email, and face-to-face meetings where required.
- Gather and accurately record information relating to complaints and requests for advice.
- Provide clear, professional, and empathetic guidance to members of the public.
- Process applications and maintain accurate records and database systems.
- Support individuals seeking information regarding discrimination complaints, equality matters, and related issues.
- Ensure all information is managed in line with data protection requirements and organisational procedures.
- Work collaboratively as part of a wider advice and casework team.
The Ideal Candidate
- Experience in an advisory or casework-based role within areas such as legal services, HR, industrial relations, equality, social rights, or complaints handling.
- Strong verbal and written communication skills.
- The ability to deal professionally and sensitively with members of the public.
- Excellent organisational skills with strong attention to detail and accurate record keeping.
- The ability to work under pressure and manage competing priorities.
- A team-focused approach with strong interpersonal skills.
- Knowledge of discrimination legislation or equality-related issues would be highly advantageous.
What's on Offer
- Opportunity to work within a highly respected public sector organisation.
- Valuable experience within an equality and advisory environment.
- Supportive team culture.
- Belfast location.
For further information on this opportunity, or to apply, please contact Ethan at VANRATH.
Discrimination & Advice Officer (Immediate) in Lisburn employer: VANRATH
Join a highly respected public sector organisation in Belfast as a Discrimination Advice Officer, where you will be part of a supportive team dedicated to providing essential guidance on anti-discrimination legislation. With a strong focus on employee growth and a collaborative work culture, this role offers valuable experience in an equality and advisory environment, making it an excellent opportunity for those passionate about social rights and legal advice.
StudySmarter Expert Advice🤫
We think this is how you could land Discrimination & Advice Officer (Immediate) in Lisburn
✨Tip Number 1
Network like a pro! Reach out to people in the public sector or those who work in discrimination advice. A friendly chat can lead to valuable insights and even job leads. Don't be shy, we all love a good natter!
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of anti-discrimination legislation. We want you to feel confident discussing how your experience aligns with the role. Practice common interview questions and think about how you can showcase your empathy and communication skills.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great way to reiterate your interest in helping others with discrimination issues.
✨Tip Number 4
Apply through our website! We make it super easy for you to find roles that match your skills. Plus, it gives you a chance to showcase your passion for equality and social rights right from the start. Let’s get you that Discrimination Advice Officer position!
We think you need these skills to ace Discrimination & Advice Officer (Immediate) in Lisburn
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Discrimination Advice Officer role. Highlight your relevant experience in legal advice, complaints handling, or HR, and show us how you can bring value to our team.
Showcase Your Communication Skills:Since strong verbal and written communication skills are key for this role, give us examples of how you've effectively communicated with the public or handled sensitive situations in the past. We want to see your empathetic side!
Be Detail-Oriented:Attention to detail is crucial, especially when it comes to record-keeping and processing applications. Make sure your application is free from errors and clearly organised, so we can see your meticulous nature right from the start.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at VANRATH
✨Know Your Legislation
Familiarise yourself with Northern Ireland's anti-discrimination legislation. Being able to discuss specific laws and how they apply to real-life scenarios will show your expertise and commitment to the role.
✨Empathy is Key
As a Discrimination Advice Officer, you'll be dealing with sensitive issues. Prepare examples of how you've handled difficult conversations or provided support in previous roles. This will demonstrate your ability to connect with individuals on a personal level.
✨Showcase Your Communication Skills
Practice articulating your thoughts clearly and professionally. Whether it's through mock interviews or writing practice, being able to convey complex information simply will be crucial in this role.
✨Organisational Skills Matter
Be ready to discuss how you manage your workload and keep accurate records. Share specific tools or methods you use to stay organised, as this will highlight your attention to detail and ability to handle multiple priorities.
