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- Tasks: Manage customer orders and coordinate international shipments while ensuring compliance.
- Company: Join a major, dynamic company in Belfast with a global reach.
- Benefits: Earn £26,000 with Monday to Friday hours and additional benefits.
- Other info: Opportunity for growth in a supportive and fast-paced environment.
- Why this job: Be part of a team that delivers high standards of customer service and compliance.
- Qualifications: 2 years' experience in export or international trade and strong communication skills.
The predicted salary is between 26000 - 26000 £ per year.
VANRATH are delighted to be partnering with a major company in Northern Ireland with the recruitment of an Administrator to join a growing and dynamic company based in Belfast.
What's in it for you?
- £26,000 salary
- Monday to Friday, 9:00 AM - 5:00 PM
- Office-based role in Belfast
About your next employer
You'll be joining a well-established organisation operating within a global, trade-focused industry. The business works with both domestic and international customers, delivering products across multiple markets while maintaining high standards of compliance and customer service.
About you
- Minimum of 2 years' experience within an export or international trade environment
- Strong knowledge of export documentation (e.g. certificates of origin, EUR1s)
- Excellent communication skills with the ability to engage with stakeholders at all levels
- Strong organisational and time management skills
- High attention to detail and ability to work under pressure
- Proficient in Microsoft Office
- Full driving licence (or access to transport)
- Experience within a related industry or additional languages (desirable)
What you'll do
- Manage customer orders from receipt through to delivery
- Prepare and review export and trade documentation ensuring compliance
- Coordinate international shipments, balancing cost and efficiency
- Liaise with customers, logistics providers and internal teams
- Maintain accurate records and registration documentation
- Support continuous improvement across customer service and logistics processes
- Ensure high standards of customer communication and service delivery
For further information on this opportunity, or any other position in Belfast or wider Northern Ireland, please apply via the link or contact Conor Birch in the strictest confidence.
Customer Service Administrator in Lisburn employer: VANRATH
Contact Detail:
VANRATH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator in Lisburn
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with potential employers on LinkedIn. The more people you know, the better your chances of landing that Customer Service Administrator role.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their customer service approach and be ready to discuss how your experience aligns with their needs. Show them you're not just another candidate, but the perfect fit!
✨Tip Number 3
Practice your communication skills! Since this role involves liaising with various stakeholders, being able to articulate your thoughts clearly is key. Try mock interviews with friends or family to boost your confidence.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for roles like the Customer Service Administrator position. Plus, it shows you're serious about joining a dynamic company in Belfast!
We think you need these skills to ace Customer Service Administrator in Lisburn
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Service Administrator role. Highlight your experience in export or international trade, and don’t forget to showcase your communication skills and attention to detail!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention specific experiences that relate to managing customer orders and preparing export documentation.
Showcase Your Skills: Don’t just list your skills; demonstrate them! If you’ve got experience with Microsoft Office or managing logistics, give examples of how you’ve used these skills effectively in past roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s quick and easy, and we’ll be able to review your application faster!
How to prepare for a job interview at VANRATH
✨Know Your Export Documentation
Make sure you brush up on your knowledge of export documentation like certificates of origin and EUR1s. Being able to discuss these confidently will show that you understand the role and can hit the ground running.
✨Showcase Your Communication Skills
Prepare examples of how you've effectively communicated with stakeholders in previous roles. Whether it’s resolving customer issues or coordinating with logistics providers, demonstrating your communication prowess is key.
✨Demonstrate Organisational Skills
Think of specific instances where you managed multiple tasks under pressure. Highlighting your organisational skills will reassure the interviewer that you can handle the fast-paced environment of customer service and logistics.
✨Research the Company
Familiarise yourself with the company’s operations and values. Understanding their focus on compliance and customer service will help you tailor your responses and show that you're genuinely interested in being part of their team.