At a Glance
- Tasks: Manage client relationships and ensure exceptional service delivery.
- Company: Join a multinational law firm that values its employees and fosters growth.
- Benefits: Enjoy remote work, a competitive salary, high bonuses, and a fantastic benefits package.
- Why this job: Make a direct impact in a dynamic environment while advancing your career.
- Qualifications: Degree in business or law; experience in client relationship management required.
- Other info: Fully remote position with opportunities for development and progression.
The predicted salary is between 36000 - 60000 £ per year.
VANRATH are assisting a multinational law firm with the recruitment of a Key Account Manager. This is a fantastic opportunity for an individual to develop and progress within a global organisation that places immense value on their staff. This is a Permanent Full-Time Position (Monday - Friday). This role will be performed fully remote as the company is based in London.
Salary: Fully Negotiable & High Bonus + Fantastic Benefits Package (Market Leading) + Development and Progression Opportunities.
Responsibilities:
- In this pivotal role, you will be the trusted relationship manager to our clients. From onboarding to troubleshooting and identifying opportunities, you will be key in delivering exceptional service and evolving our services to meet the unique needs of legal professionals.
- Client Engagement and Retention: Build trusted relationships with clients, becoming their go-to point of contact at the firms. Provide ongoing support, and feedback-driven improvements in the evolution of our services. Overseeing workflow delivery to key clients.
- Business Development Support: Identify opportunities to expand client accounts and deepen engagements. Collaborate with marketing and business development teams to deliver tailored proposals. Ensure product developments align with client needs and feedback.
- Data Management and Reporting: Maintain accurate records and provide insightful reports on client satisfaction.
Ideal Person:
- A degree in business, law, or a related field.
- Proven experience in client relationship management within legal services.
- Strong understanding of legal workflows in private practice or corporate legal departments.
- Excellent communication, project management, and CRM system proficiency.
For further information on this opportunity, or any other jobs in Belfast or wider Northern Ireland, please apply via the link below. Due to the amount of interest we receive it may not be possible to respond to all applications, however if your CV is suitable for this, or any other vacancy, we will contact you to discuss. Please note that your CV will not be forwarded to any company without your prior consent.
Skills: Account manager, key account manager, account executive, client relationship manager, CRM, legal.
Benefits: Work From Home, fantastic benefits package.
Key Account Manager - Law Firms employer: VanRath
Contact Detail:
VanRath Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager - Law Firms
✨Tip Number 1
Familiarise yourself with the legal industry and its specific workflows. Understanding the nuances of how law firms operate will help you engage more effectively with potential clients and demonstrate your expertise during conversations.
✨Tip Number 2
Network with professionals in the legal sector, especially those who work in client relationship management. Attend relevant webinars or industry events to build connections that could lead to referrals or insights about the role.
✨Tip Number 3
Prepare to discuss your experience with CRM systems and how you've used them to enhance client relationships. Be ready to share specific examples of how you've successfully managed accounts and improved client satisfaction.
✨Tip Number 4
Research the company’s values and recent developments. Tailoring your discussions around their mission and how you can contribute to their goals will show your genuine interest and alignment with their vision.
We think you need these skills to ace Key Account Manager - Law Firms
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Key Account Manager in a law firm. Tailor your application to highlight relevant experience and skills that align with the job description.
Craft a Targeted CV: Your CV should reflect your experience in client relationship management, particularly within legal services. Emphasise your understanding of legal workflows and any relevant achievements that demonstrate your ability to build trusted relationships.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss how your background in business or law equips you to meet the unique needs of legal professionals and contribute to the firm's goals.
Highlight Relevant Skills: Make sure to showcase your communication, project management, and CRM system proficiency in both your CV and cover letter. Provide specific examples of how you've successfully managed client relationships and contributed to business development.
How to prepare for a job interview at VanRath
✨Understand the Legal Landscape
Familiarise yourself with the legal industry and the specific challenges law firms face. This knowledge will help you demonstrate your understanding of their needs and how you can provide tailored solutions.
✨Showcase Your Relationship Management Skills
Prepare examples from your past experiences where you've successfully built and maintained client relationships. Highlight your ability to be a trusted point of contact and how you've contributed to client satisfaction.
✨Demonstrate Business Development Acumen
Be ready to discuss how you've identified opportunities for account expansion in previous roles. Share specific strategies you've used to deepen client engagements and collaborate with teams to deliver results.
✨Prepare Insightful Questions
Think of thoughtful questions to ask during the interview that show your interest in the role and the company. Inquire about their current client engagement strategies and how they measure success in client relationships.