VANRATH are recruiting for an Internal Sales Representative to join an established manufacturing business based in Derry. This is an excellent opportunity for an organised and customer-focused individual to join a busy sales team, providing day-to-day sales administration and customer support. The successful candidate will play a key role in processing customer orders, responding to enquiries and ensuring a smooth and efficient sales process.The Role Process customer orders from initial entry through to delivery, ensuring accuracy at every stage. Respond to customer enquiries regarding orders, deliveries, pricing and product information. Build and maintain strong relationships with customers, providing a professional and efficient service. Liaise with internal sales teams, Buyers and Planners to coordinate orders and delivery schedules. Maintain accurate customer records and update information on internal systems, including SAP. Prepare sales reports and maintain customer order status information. Assist with customer requests and manage information through electronic trading portals. Monitor order progress and follow up on any delays or changes, keeping customers informed. Assist with monitoring sales performance and reporting on expected sales where required. Handle customer complaints and queries professionally, escalating issues where necessary. Support the smooth day-to-day running of the sales and customer service function. The Ideal Person Previous experience in internal sales, sales administration or customer service. Experience within a manufacturing or distribution environment would be advantageous. Strong organisational skills and excellent attention to detail. Good communication and customer service skills. Confident using Microsoft Office and internal business systems; experience with SAP or other ERP systems would be beneficial. Ability to manage multiple tasks and prioritise workloads effectively. A proactive, reliable and team-focused approach. Working Hours Monday to Thursday: 8am - 5pm Friday: 8am - 12pm Benefits Strong base salary 33 days' annual leave, increasing to 34 days after two years' service Life assurance Health Shield Health Cash Plan Enhanced maternity pay The Opportunity This is an opportunity to join an established manufacturing business in a varied internal sales role, offering the chance to develop your sales administration and customer relationship skills within a supportive team environment. For further information on this vacancy, or to discuss your wider career options, contact VANRATH. Skills: Internal Sales Sales Admin Account Management Retention Renewals Customer Service Benefits: Bonus Health Insurance Enhance Mat TPBN1_NI
Internal Sales Representative employer: VANRATH
As a Business Development Manager with our esteemed electrical wholesale client, you will thrive in a dynamic work culture that prioritises employee growth and development. With a competitive salary package, including bonuses and a company car, you will enjoy the flexibility of a field-based role while building meaningful relationships with customers in the Enniskillen area. Join a market leader that values innovation and offers exceptional career advancement opportunities in a supportive environment.
