At a Glance
- Tasks: Support global customers with hands-on problem solving and technical assistance.
- Company: Join a leading global manufacturing business with a focus on innovation.
- Benefits: Competitive salary, private healthcare, pension scheme, and international travel opportunities.
- Other info: Great career progression and access to global development programmes.
- Why this job: Combine your engineering skills with travel and make a real impact worldwide.
- Qualifications: Experience in field service and strong mechanical/electrical engineering background required.
The predicted salary is between 35000 - 45000 £ per year.
Are you a mechanically and electrically skilled engineer looking for a role that combines hands-on problem solving, international travel, and exposure to cutting-edge equipment? Due to continued growth and investment, a global manufacturing business is seeking a Field Service Engineer to join its expanding technical support team. This is a fantastic opportunity to work with industry-leading equipment while supporting customers and dealer networks across the world.
The Role
As a Field Service Engineer, you'll play a key role in supporting a global dealer network, providing expert technical assistance, troubleshooting complex issues, and helping drive continuous product improvement. This position offers a unique blend of field-based engineering, technical support, diagnostics, commissioning, and collaboration with engineering and quality teams. International travel will form an important part of the role.
Key Responsibilities
- Provide technical support to dealers and customers across service, warranty and product-related matters
- Travel internationally to support commissioning, diagnostics, troubleshooting and dealer activities
- Investigate and resolve mechanical, electrical and hydraulic faults
- Deliver practical solutions to minimise equipment downtime and maximise customer satisfaction
- Work closely with engineering and quality teams to identify recurring issues and support product improvements
- Assist with testing, validation and performance assessment of new products and product enhancements
- Maintain accurate service reports, documentation and technical records
- Build strong working relationships with customers, dealers and internal teams
What We're Looking For
Essential
- Previous field service, maintenance or technical support experience
- Strong mechanical and electrical engineering background
- Knowledge of diesel-hydraulic and electro-hydraulic systems
- Ability to interpret technical drawings, schematics and service documentation
- Proficiency in Microsoft Office applications
- Full UK driving licence
- Valid passport and willingness to travel internationally
Key Skills
- Excellent fault-finding and diagnostic ability
- Strong customer service focus
- Effective communication skills
- Ability to work independently and manage priorities
- Strong problem-solving and analytical skills
- Collaborative approach with a commitment to delivering results
What's On Offer?
- Competitive salary and comprehensive benefits package
- Private healthcare for you and your dependants
- Contributory pension scheme
- Life assurance cover
- Employee Share Purchase Plan
- Free onsite parking
- Refer-a-Friend bonus scheme
- Retail, leisure and lifestyle discounts
- Access to accredited training and global development programmes
- International travel opportunities
- Long-term career progression within a global engineering organisation
This is an excellent opportunity for a Service Engineer, Maintenance Engineer, Field Service Engineer, Plant Engineer or Mobile Engineer looking to join a world-class manufacturer and develop their career on a global stage. If you are interested in the role click apply or reach out for a confidential discussion.
Field Service Engineer TLNT1_NI employer: VANRATH
Join a global manufacturing leader as a Field Service Engineer, where you'll enjoy a dynamic work culture that values innovation and collaboration. With competitive salaries, comprehensive benefits including private healthcare and a contributory pension scheme, and opportunities for international travel and career progression, this role offers a rewarding path for engineers eager to make an impact. Experience the thrill of working with cutting-edge technology while building strong relationships with customers and colleagues worldwide.
