At a Glance
- Tasks: Welcome customers, manage service schedules, and ensure top-notch customer satisfaction.
- Company: Leading commercial vehicle dealership in Ballyclare with a strong reputation.
- Benefits: Fully negotiable salary and great benefits for career advancement.
- Why this job: Join a dynamic team and enhance your customer service skills in a thriving environment.
- Qualifications: Relevant experience, excellent organisational skills, and a valid UK driving licence.
- Other info: Permanent position with opportunities for growth in your career.
The predicted salary is between 30000 - 42000 £ per year.
A leading commercial vehicle dealership in Ballyclare is seeking a Customer Service Advisor. The role involves greeting customers, managing service schedules, and maintaining high levels of customer satisfaction.
Ideal candidates should have:
- Relevant experience
- Excellent organizational skills
- A valid UK driving license
This permanent position offers a fully negotiable salary and benefits, making it a great opportunity for those looking to advance in their career.
Vehicle Service Advisor | Customer & Scheduling Pro in Dungannon employer: VanRath
Contact Detail:
VanRath Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vehicle Service Advisor | Customer & Scheduling Pro in Dungannon
✨Tip Number 1
Make sure you know the ins and outs of the dealership. Research their services, values, and customer feedback. This will help us tailor our conversation and show that we’re genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different scenarios with customers. We want to demonstrate that we can keep those satisfaction levels high, just like they expect.
✨Tip Number 3
Network, network, network! Reach out to current or former employees on LinkedIn. They can provide us with insider tips and maybe even put in a good word for us when we apply through our website.
✨Tip Number 4
Dress the part for the interview! First impressions matter, especially in customer-facing roles. Let’s show them we’re professional and ready to represent their brand well.
We think you need these skills to ace Vehicle Service Advisor | Customer & Scheduling Pro in Dungannon
Some tips for your application 🫡
Show Your Customer Service Skills: When writing your application, make sure to highlight any previous experience in customer service. We want to see how you've gone above and beyond to keep customers happy, as this is key for the Vehicle Service Advisor role.
Be Organised in Your Approach: Since the job involves managing service schedules, it’s important to demonstrate your organisational skills. Use your application to explain how you’ve successfully managed multiple tasks or schedules in the past.
Tailor Your Application: Don’t just send a generic application! We love it when candidates tailor their applications to the specific role. Mention why you’re interested in working with us at the dealership and how your skills align with the job description.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at VanRath
✨Know the Role Inside Out
Before your interview, make sure you understand what a Vehicle Service Advisor does. Familiarise yourself with the responsibilities like greeting customers and managing service schedules. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Organisational Skills
Since excellent organisational skills are key for this position, prepare examples from your past experience where you've successfully managed schedules or handled multiple tasks. Be ready to discuss how you prioritise work and ensure customer satisfaction.
✨Prepare for Customer Scenarios
Think about common customer service scenarios you might face as a Vehicle Service Advisor. Prepare responses that highlight your problem-solving skills and ability to maintain high levels of customer satisfaction. Practising these scenarios can give you an edge during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the dealership's approach to customer service or how they measure customer satisfaction. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.