At a Glance
- Tasks: Manage and grow customer accounts while delivering tailored technology solutions.
- Company: Rapidly expanding tech services organisation with a collaborative culture.
- Benefits: Competitive salary, hybrid working, enhanced leave, private healthcare, and career development.
- Other info: Opportunities for ongoing learning, structured progression, and social events.
- Why this job: Join a fast-paced team and make a genuine impact in the tech industry.
- Qualifications: Experience in account management within IT or managed services and strong communication skills.
The predicted salary is between 35000 - 45000 £ per year.
VANRATH are delighted to be partnering with a rapidly expanding technology services organisation as they seek to appoint an Account Manager to join their growing commercial function. This is an excellent opportunity to join a business experiencing sustained growth and to play a key role in developing and maintaining long-term customer relationships across a varied client portfolio.
This role would suit an experienced account management professional with a background in technology or managed services who enjoys building relationships, identifying opportunities, and delivering value‑led solutions.
The Role
Working within a collaborative commercial team, the successful candidate will be responsible for managing and growing existing customer accounts while also supporting wider business development activity. The role will involve acting as a key contact for clients, understanding business objectives, and working closely with internal teams to ensure customers receive tailored technology solutions and an excellent service experience.
Key duties will include:
- Building and maintaining strong relationships across an established customer base
- Managing customer accounts and identifying opportunities for account growth and service expansion
- Working with internal technical and pre‑sales teams to create tailored technology proposals and solution recommendations
- Supporting the preparation of quotations, tenders and customer presentations
- Conducting regular client meetings both remotely and face‑to‑face
- Maintaining an active sales pipeline and forecasting future opportunities
- Developing trusted relationships with stakeholders at varying levels within customer organisations
- Collaborating with partner organisations and internal departments to ensure successful delivery of client requirements
- Reviewing account performance and contributing to monthly commercial reporting
- Supporting wider new business activity and identifying opportunities for future partnerships
The Ideal Candidate
To be considered, candidates should demonstrate:
- Previous experience in an Account Manager, Client Manager or similar customer‑facing commercial role
- Exposure to the IT, technology or managed services sector
- Proven experience managing and developing B2B customer relationships
- Strong commercial awareness with a track record of achieving or exceeding revenue objectives
- Experience producing customer proposals and solution documentation
- Excellent communication and presentation skills with the ability to engage with stakeholders at all levels
- Strong organisational skills and the ability to manage multiple priorities effectively
- A proactive and customer‑focused approach
What's on Offer
- Competitive salary dependent on experience
- Hybrid working model with flexibility around home and office working
- Enhanced annual leave allowance with service‑related increases
- Private healthcare
- Life assurance
- Company pension scheme
- Ongoing learning and development opportunities
- Structured progression pathways and career development support
- Regular salary and performance reviews
- Cycle to work scheme
- Social events and team activities
- Opportunity to join a fast‑paced and growing organisation where you can make a genuine impact
For further information on this opportunity, or to discuss other commercial roles across Northern Ireland, please contact VANRATH for a confidential discussion.
Account Manager (IT) - Hybrid in Dundonald employer: VANRATH
Join a rapidly expanding technology services organisation that values collaboration and innovation, offering a hybrid working model that promotes work-life balance. With a strong focus on employee growth, you will benefit from ongoing learning opportunities, structured career progression, and a supportive work culture that encourages team activities and social events. This is an excellent opportunity to make a meaningful impact while enjoying competitive benefits, including private healthcare and enhanced annual leave.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager (IT) - Hybrid in Dundonald
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what VANRATH values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges VANRATH might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at VANRATH!
✨Direct Apply to VANRATH
Let's not forget to apply directly through the VANRATH website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Account Manager (IT) - Hybrid in Dundonald
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at VANRATH.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at VANRATH. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at VANRATH
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
