At a Glance
- Tasks: Provide guidance on discrimination issues and support individuals navigating legal frameworks.
- Company: Join a respected public sector organisation making a difference in people's lives.
- Benefits: Gain valuable experience, work in a supportive team, and enhance your skills.
- Other info: Dynamic role with opportunities for personal and professional growth in Belfast.
- Why this job: Make a real impact by helping others understand their rights and navigate discrimination complaints.
- Qualifications: Experience in advisory roles, strong communication skills, and a passion for equality.
The predicted salary is between 33542 - 33542 £ per year.
Location: Belfast
Salary: £33,542
Contract: Temporary
Hours: 37 hours a week
About the Role
VANRATH are delighted to be partnering with a leading public sector organisation to recruit a Discrimination Advice Officer on a temporary basis. This is an excellent opportunity for an individual with experience in legal advice, complaints handling, equal opportunities, human rights, HR, industrial relations, or social rights to join a busy and supportive team providing guidance to members of the public. The successful candidate will support individuals who believe they may have experienced discrimination, providing information and guidance in relation to Northern Ireland's anti-discrimination legislation.
Key Responsibilities
- Respond to enquiries and correspondence via telephone, email, and face-to-face meetings where required.
- Gather and accurately record information relating to complaints and requests for advice.
- Provide clear, professional, and empathetic guidance to members of the public.
- Process applications and maintain accurate records and database systems.
- Support individuals seeking information regarding discrimination complaints, equality matters, and related issues.
- Ensure all information is managed in line with data protection requirements and organisational procedures.
- Work collaboratively as part of a wider advice and casework team.
The Ideal Candidate
Applicants should be able to demonstrate:
- Experience in an advisory or casework-based role within areas such as legal services, HR, industrial relations, equality, social rights, or complaints handling.
- Strong verbal and written communication skills.
- The ability to deal professionally and sensitively with members of the public.
- Excellent organisational skills with strong attention to detail and accurate record keeping.
- The ability to work under pressure and manage competing priorities.
- A team-focused approach with strong interpersonal skills.
- Knowledge of discrimination legislation or equality-related issues would be highly advantageous.
What's on Offer
- Opportunity to work within a highly respected public sector organisation
- Valuable experience within an equality and advisory environment
- Supportive team culture
- Belfast location
For further information on this opportunity, or to apply, please contact Ethan at VANRATH.
Discrimination & Advice Officer (Immediate) employer: VANRATH
Joining our team as a Discrimination Advice Officer in Belfast offers you the chance to work within a highly respected public sector organisation dedicated to promoting equality and providing vital support to individuals facing discrimination. With a strong emphasis on employee growth, we foster a collaborative and supportive work culture that values your contributions and encourages professional development. This role not only provides meaningful work but also allows you to make a real difference in the community while enjoying the benefits of a stable and rewarding environment.
StudySmarter Expert Advice🤫
We think this is how you could land Discrimination & Advice Officer (Immediate)
✨Tip Number 1
Network like a pro! Reach out to people in the public sector or those who work in discrimination advice. A friendly chat can lead to valuable insights and even job leads. Don't be shy, we all love a good conversation!
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of anti-discrimination legislation. We want you to feel confident discussing how your experience aligns with the role. Practice common interview questions and think about how you can showcase your empathy and communication skills.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit!
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles like the Discrimination Advice Officer. Plus, it helps us keep track of your application and ensures you get the best support throughout the process.
We think you need these skills to ace Discrimination & Advice Officer (Immediate)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Discrimination Advice Officer role. Highlight your relevant experience in legal advice, complaints handling, or HR, and show us how you can bring value to our team.
Showcase Your Communication Skills:Since strong verbal and written communication skills are key for this role, use your application to demonstrate these abilities. Keep your language clear and professional, and don’t forget to proofread for any errors!
Emphasise Empathy and Professionalism:We’re looking for someone who can provide empathetic guidance to the public. Share examples in your application that showcase your ability to handle sensitive situations with care and professionalism.
Apply Through Our Website:To make sure your application gets to us quickly, apply directly through our website. It’s the best way to ensure we see your application and consider you for this fantastic opportunity!
How to prepare for a job interview at VANRATH
✨Know Your Legislation
Familiarise yourself with Northern Ireland's anti-discrimination legislation. Being able to discuss specific laws and how they apply to real-life scenarios will show your expertise and commitment to the role.
✨Practice Empathy
Since you'll be dealing with sensitive issues, practice responding to hypothetical situations with empathy. Role-playing with a friend can help you articulate your thoughts clearly and compassionately during the interview.
✨Showcase Your Communication Skills
Prepare examples that highlight your strong verbal and written communication skills. Think of times when you successfully handled complaints or provided advice, and be ready to share these stories in a concise manner.
✨Demonstrate Team Spirit
This role requires collaboration, so be prepared to discuss your experience working in teams. Share examples of how you've contributed to team success and how you handle conflicts or differing opinions.
