- Job Title: IT Support - 1st Line
- Salary: £28-32k - open to discussions based on experience
- Location: Londonderry/ Derry
- Contract: Permanent, full-time
- Work Pattern: Monday-Friday, standard operational hours, fully on-site.
Overview
Hands-on IT Support role delivering first-line support across a head office and multi-site operation, covering hardware, software, user on-boarding, telephony systems, and troubleshooting. Also includes admin coordination, liaising with third-party providers, and supporting business operations where IT and service delivery overlap.
What's in it for you?
A great opportunity to join a well-established, growing organisation that is investing in its systems and operations. The role offers strong variety, combining hands-on IT support with broader business exposure across a multi-site environment.
Essential:
- Commercial experience in IT support or a blended IT/Admin role
- Strong troubleshooting and problem-solving skills
- Confident acting as first-line IT support
- Highly organized with ability to prioritise and multitask
- Strong communication skills (users and third-party providers)
- Full driving licence with willingness to travel
- No degree required- hands on experience looked on favourably
Desirable:
- Experience with VoIP/telephony systems (e.g. RingCentral)
- Background in multi-site environments (retail, logistics, industrial)
- Familiarity with ticketing systems and endpoint management
Why choose VANRATH?
Partnering with VANRATH gives you access to exclusive IT opportunities, expert market insight and tailored career guidance. We take a consultative approach; offering honest advice, interview preparation and direct access to hiring managers- ensuring a smooth process and the best possible role fit aligned to your skills and long-term goals.
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Locations
IT Support - 1st Line in Derry, Londonderry employer: VANRATH
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