Customer Service Advisor - Motor Trade

Customer Service Advisor - Motor Trade

Full-Time On-site
V

VANRATH have partnered with one of Northern Ireland's most established car dealerships. The organisation is recruiting a Customer Service Advisor position, ideally coming with a background in the motor/automotive trade. Both Senior and Junior positions available. Permanent role. Place of work is Newtownabbey Salary Negotiable (Dependent on experience) + Fantastic benefits + Progression Opportunities Responsibilities: Drive a high standard of customer care across a diverse customer base Manage the relationship between customers and the dealership, acting as the key point of contact Oversee the service process from booking through to handback, ensuring efficiency and accuracy at every stage Go beyond standard processes to deliver an exceptional customer experience Present value-added products and services to customers, promoting the full range in a professional and ethical manner The Ideal Candidate: Experience in a service advisor, service receptionist or similar customer-facing aftersales role (or strong transferable experience) Comfortable handling sensitive and confidential information Excellent communication and interpersonal skills with proven experience resolving customer complaints Skills: Aftersales complaint handling customer relationships service advisor dealership aftersales upselling Benefits: fantastic benefits package TPBN1_NI

Customer Service Advisor - Motor Trade employer: VANRATH

As a Business Development Manager with our esteemed electrical wholesale client, you will thrive in a dynamic work culture that prioritises employee growth and development. With a competitive salary package, including bonuses and a company car, you will enjoy the flexibility of a field-based role while building meaningful relationships with customers in the Enniskillen area. Join a market leader that values innovation and offers exceptional career advancement opportunities in a supportive environment.

V

Contact Details:

VANRATH Recruitment Team