At a Glance
- Tasks: Provide comprehensive admin support and manage customer enquiries in a dynamic public sector environment.
- Company: Join a large public sector body in Craigavon with a focus on community service.
- Benefits: Flexible working hours, competitive pay, and opportunities for professional growth.
- Other info: Collaborative team culture with potential for career advancement.
- Why this job: Make a difference in your community while developing valuable administrative skills.
- Qualifications: 5 GCSEs including Maths and English, plus relevant admin experience.
The predicted salary is between 27000 - 32000 £ per year.
Vanrath are recruiting for an Administrative Officer on behalf of a large public sector body in Craigavon on a temporary basis.
What's in it for you?
- 37 hours 9am to 5pm (A flexible working hours scheme is in operation)
- Craigavon area, (postholder may be required to work at other locations across the Borough)
- Temporary Scale 4 £14.12ph
About your next employer
To provide confidential and comprehensive administration support. The post will require a high level of customer service and ability to deal with and resolve issues using personal and professional judgement, building relationships with internal and external officers at all levels promoting the profile of the Council.
What you'll do
- Comprehensive day to day administrative support to include; acting as first point of contact for the function, creating/maintaining databases, filing, preparation of reports, correspondence, documents, presentations, printing, managing incoming/outgoing mail, receiving and directing of telephone calls.
- Assist with the effective and efficient daily management of the Building Maintenance Site Helpdesk and Minor Work Requests System including; logging and monitoring work requests, liaising with relevant maintenance staff, keeping stakeholders updated, reporting on tasks through to completion, collation of data measured against agreed KPIs etc.
- Liaise with other departments within the Council to ensure all administrative and financial matters are dealt with efficiently and effectively.
- Provide administrative cover and customer service support to other Council service areas as required.
- Deal with enquiries and complaints in line with Council's Complaints Handling Policy.
- Screen and direct calls as appropriate and log within the Department's data management system.
- Assist Officers in maintaining accurate records and systems including, collecting, reviewing, collating and presenting information to management, ensuring files/documents are held and maintained in line with Statutory, Service and Council requirements.
- Schedule and organise meetings, including preparation and distribution of accurate records in the form of notes and minutes as instructed and within agreed timescales.
- Undertake research required and obtain information to help in the preparation of Freedom of Information responses and corporate complaints for the Service area, ensuring that FOI obligations and Complaints Procedure requirements are met.
- Operate the Council's computerised Purchase Ordering system including raising requisitions as requested by officers, marking goods received and ensuring efficient and timely processing of invoices in accordance with financial regulations.
- Undertake checks and audits, working closely with technical officers for their approval and maintaining records for internal and external audit purposes.
- Develop and maintain records and assist with analysis of financial data and financial reports, reconciling financial data and verification expenditure in accordance with financial regulations.
- Research and collate data including preparing papers, developing reports, and statistics as requested and monitoring follow-up correspondence.
- Assist Technical and Procurement Officers with the tender and quotation process in line with Council's Procurement Policy, including collation of information and preparation of tender documents.
- Ensure an excellent standard of customer service including reception and liaison with other departments of the Council, external agencies, professional bodies and members of the public.
- Participate in departmental and cross-department working groups and teams as required.
- Be flexible and collaborative and actively support all colleagues and other activities or processes which impact on the performance of the Service.
- Undertake any other relevant duties that may be required and are commensurate with the nature and grade of the post.
About you
Essential:
- 5 GCSEs (Grades A-C) including Mathematics & English Language or equivalent
- One year's relevant administrative experience in each of the following: Word processing documents; Data input; Minute taking; Record keeping; Administration of accounts/invoices; Dealing with confidential/ sensitive information.
Desirable:
- Two years' relevant administrative experience in each of the following: Word processing documents; Data input; Minute taking; Record keeping; Administration of accounts/invoices; Dealing with confidential/ sensitive information.
To apply today contact Leanne Garrett in the strictest confidence.
Administrative Officer JBLE1_NI in Craigavon employer: VANRATH
Join a large public sector body in Craigavon as an Administrative Officer, where you will benefit from a supportive work culture that values flexibility and collaboration. With a focus on professional development and comprehensive training, this role offers the opportunity to enhance your administrative skills while contributing to meaningful community services. Enjoy a competitive salary, a structured working week, and the chance to make a real impact within the Council.
StudySmarter Expert Advice🤫
We think this is how you could land Administrative Officer JBLE1_NI in Craigavon
✨Tip Number 1
Network like a pro! Reach out to your connections and let them know you're on the hunt for an Administrative Officer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to administrative tasks. Think about how you would handle customer service scenarios or manage multiple priorities, as these are key in this role.
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed databases, handled correspondence, or improved processes in previous roles. This will demonstrate your ability to provide comprehensive admin support.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Administrative Officer JBLE1_NI in Craigavon
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences match the job description. We want to see how you can bring value to the role, so don’t hold back on showcasing your relevant experience!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that’s easy to read and understand.
Showcase Your Customer Service Skills:Since this role involves a high level of customer service, make sure to include examples of how you've successfully dealt with customers or resolved issues in the past. We love seeing how you build relationships and handle challenges!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at VANRATH
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities like providing administrative support and managing databases. This will help you demonstrate how your skills align with what they’re looking for.
✨Showcase Your Customer Service Skills
Since this role requires a high level of customer service, prepare examples from your past experiences where you successfully dealt with enquiries or complaints. Highlight your ability to build relationships and resolve issues effectively.
✨Be Ready for Practical Questions
Expect questions that assess your organisational skills and attention to detail. You might be asked how you would handle multiple tasks or manage incoming requests. Think of specific scenarios where you’ve excelled in these areas and be ready to share them.
✨Prepare Questions for Them
At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful queries about the team dynamics, the council’s goals, or how success is measured in this role. This shows your genuine interest and helps you gauge if it’s the right fit for you.
